Rehab Support Assistant/Customer Service - Rehab Services Full-time

Door County Medical Center; Sturgeon Bay (WI); On-site; USD 23,000 - 33,000; Full time

Job summary

Door County Medical Center is seeking a Rehab Assistant/Customer Service Representative in Sturgeon Bay, WI. The role supports patients and therapists, handling registration, scheduling, phone duties, and various clerical tasks.

Requirements include a high school diploma (GED preferred), at least 6 months of related experience, and BLS certification (training provided). Wisconsin driver's license is also required. The position is on-site with potential float to nearby sites.

Qualifications

• High school graduate (GED) preferred or equivalent experience required.
• Six months related experience preferred.
• BLS certified (training provided); Wisconsin Driver’s license.

Responsibilities

• Assist patients, therapists, and other medical professionals in a pleasant manner.
• Handle registration and scheduling processes.
• Assist therapists and perform clerical tasks including phone duties.

Skills

Customer service

Scheduling

Phone support

Education

High School Diploma or GED

BLS Certification

Medical Terminology (preferred)

Job description

Locations

Showing 1 location

Rehab - Sturgeon Bay
Sturgeon Bay, WI 54235, USA

• On-site
• Pay or shift range: $16.99 USD to $24.20 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Rehabilitation
• Full-Time
• Requisition #: REHAB001754

Description

The Rehab Assistant/Customer Service Rep. will assist patients, therapists, and other medical professionals in a pleasant manner, working as part of a highly effective, experienced support team. Responsibilities include: registration/scheduling processes, assisting therapists, phone duties, and other clerical tasks.

Education Required: High school graduate (GED) preferred or equivalent experience required; Medical Terminology preferred, but not required.

Related Years of Experience Required: Six months related experience preferred.

Credential/Licensure Required: BLS certified (training provided); Wisconsin Driver’s license.

Shift: Working 32 hours a week, primarily at the Sturgeon Bay location, could be asked to float to Sister Bay, or Algoma sites if needed.

Education

Required

High School or better.

Preferred

General Education Diploma or better.

Technical/other training or better.

Experience

Preferred

Six months related experience

Licenses & Certifications

Required

CERT BASIC LIFE SUPPORT

Preferred

MEDICAL TERMINOLOGY

Equal Opportunity Employer
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