Rehab Services Technician

Illinois-Bone-; Downers Grove (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Long and short term disability

401k program with company match and a

Wellness program

Health savings accounts

Flexible savings accounts

ID protection plan and accident

Critical illness and hospital benefits

Paid holidays

Paid time off

Job summary

Illinois Bone and Joint Institute, LLC (IBJI) is seeking a Full-Time Rehabilitation Technician for our Downers Grove location. The role supports clinicians in delivering orthopedic rehab services and enhances patient experience by delivering quality care and teamwork.

Responsibilities include assisting therapists with exercise programs, maintaining clinic cleanliness, and performing front-desk duties as needed. Part-time availability is required and HIPAA compliance is essential.

Qualifications

• Must be a current student or have a High School Diploma.
• Available Part-Time (10 hours per week).
• Proficient with Windows and MS Office; strong communication and customer service are required.

Responsibilities

• Provide excellent customer service to patients in a fast-paced orthopedic rehab office.
• Maintain clinic setup and cleanliness of treatment areas and equipment.
• Assist therapists with exercise setups and patient care under supervision.
• Schedule appointments, check in patients, and handle front-desk tasks as needed.
• Protect patient privacy per HIPAA guidelines.

Skills

Customer service

Communication

HIPAA compliance

Windows

MS Office

Education

High School Diploma or student status

Tools

MS Office Suite

Windows OS

Job description

Description

Illinois Bone & Joint Institute, LLC (IBJI),

Founded in 1991, IBJI is the largest orthopedic group practice in Illinois. With more than 150 physicians in every orthopedic specialty, IBJI offers care for adults and children from some of the most accomplished and respected orthopedists in the country. Serving northern Illinois and northwest Indiana with over 100 locations, IBJI makes it easy to access care. Our headquarters is in Park Ridge, Illinois, a northwest suburb of Chicago. Our clinical services include advanced MRI imaging, pain management, non-surgical and surgical treatment plans, rheumatology, physical therapy, occupational therapy, wellness, and sports and sports training. Ortho Access walk‑in clinics provide same day care for orthopedic injuries. Comprehensive care offered all in one place enables physicians, therapists and staff to work closely together, so that patients and families achieve better outcomes. Collaborative care is also more efficient. In many cases, IBJI services are substantially less expensive than those provided by large healthcare systems and emergency rooms

Job Summary

IBJI, Chicagoland's premier orthopedic medical practice with several Chicago and suburban locations, has a Full‑Time Rehabilitation Technician opening at our Downers Grove location. This is an excellent opportunity for individuals looking to gain experience in an orthopedic physical and occupational therapy setting within IBJI's Rehab Services Division.

Rehabilitation Technicians are responsible for assisting clinicians in delivering quality care with the goal of improving a patient's overall quality of life and function. The Rehab Technician is under the general technician supervisor and management team at the site of employment. The main objectives of this position is to support the staff with a team‑oriented approach in delivering exceptional customer service and care with the goal of improving a patient’s overall quality of life.

Essential Duties

1. Provide excellent customer service and communication to therapy patients, therapists, physician staff, and clients in a fast paced orthopedic rehab office.
2. Daily clinic maintenance: including but not limited to cleaning treatment tables and equipment, change out linen, stocking supplies.
3. Keep exercise equipment in an orderly fashion and out of the way of patients to maintain safe conditions in the clinic.
4. Daily, weekly and monthly checks of maintenance tasks to stay compliant with IBJI guidelines.
5. Act as an extender to the therapists; assist clinicians with carrying out exercise programs for patients including set up on equipment and modalities.
6. Communicate with therapist on any observations made during the patient's exercise program.
7. Take initiative in assisting clinicians with patient care.
8. Print home exercise program for patients under the direction of the clinician.
9. Inventory of both clinical and non‑clinical materials.
10. For clinics that utilize techs for front desk support, follow best practice procedures that involve clerical duties: including but not limited to checking in patients, scheduling appointments, taking co‑pays, scanning, answering the phone.
11. Provide daily support to the rehab staff and management team.
12. Follows HIPAA guidelines by protecting the patient's identity.
13. Ability to work with patients regardless of diagnosis, age, or background.
14. Maintain a positive attitude in clinic.
15. Demonstrates professionalism with prompt work attendance and flexibility with established work hours.
16. All other duties as assigned.

Requirements

1. Must be a current student or have a High School Degree
2. Must be available Part-Time (10 hours per week)

Physical Requirements

1. Ability to handle multiple tasks and work under pressure.
2. Detail oriented and demonstrates effective time management.
3. Displays professional and effective writing and verbal communication skills.
4. Skilled in Windows; MS Office; Email access.
5. Ability to lift 25 pounds occasionally

Base salary offers for this position may vary based on factors such as location, skills and relevant experience.

• medical
• dental
• vision
• life and AD&D insurance
• long and short term disability
• 401k program with company match and profit sharing
• wellness program
• health savings accounts
• flexible savings accounts
• ID protection plan and accident
• critical illness and hospital benefits
• paid holidays
• paid time off

Illinois Bone and Joint Institute, LLC is an equal opportunity employer. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, age, sex, national origin, disability status, military or veteran status, sexual orientation, gender identity and expression, or any other characteristic protected by federal, state or local laws. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment.