Rehab Secretary/Technician - 16 Hours/Week - Days

Nebraska Methodist Health System; Omaha (NE); On-site; USD 37,000 - 46,000; Full time

Job summary

Nebraska Methodist Health System in Omaha is seeking an administrative assistant to provide secretarial support to therapists at Methodist Hospital. The role encompasses front-desk duties, patient registration, chart maintenance, and basic billing tasks on Thursdays and Fridays from 8:00 a.m.

to 4:30 p.m. Ideal candidates have a high school diploma, strong communication, time management and organizational skills, and familiarity with office software; BLS certification is preferred and must be

Qualifications

• High School Diploma or GED required.
• Experience in medical office or therapy setting preferred.
• Strong communication and organizational skills.
• Ability to learn computer systems and therapy equipment.
• BLS certification required within 3 months of hire.

Responsibilities

• Assist therapists with patients to support safe treatment and smooth therapy sessions.
• Schedule appointments and register patients with accurate demographics and insurance information.
• Perform clerical duties and maintain medical records according to policies.
• Enter patient charges within 24 hours and maintain patient charts.
• Maintain clinic and office supplies and clean, organized environment.

Skills

Communication skills

Time management

Organization

Medical terminology

Education

High School Diploma or GED

Tools

Office software

Billing systems

Job description

Why work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Methodist Hospital
Address: 8303 Dodge St. Omaha, NE
Schedule: Thursday and Friday 8:00am- 4:30pm
Responsible for providing secretarial and administrative support while assisting therapists with patients to ensure safe and accurate treatment. Must be available to work Thursdays and Fridays from 8:00 a.m. to 4:30 p.m.

Responsibilities

Essential Functions

Assists the therapist with patient as needed to ensure patient safety and facilitate therapy treatments.

• Properly starts patient with warm-up activities prior to therapy treatments as directed by therapist.
• Safely sets up therapy treatments as directed by the therapist ensuring patient comfort and privacy.
• Properly assists therapists with patient treatments as directed by therapist.
• Maintains patient dignity and privacy when assisting the therapist with treatment.
• Appropriately communicates to therapist any patient concerns or problems as they occur.

Properly lifts and transfers patients and/or materials to ensure safety in all lifts, preventing back injury.

• Follows proper body mechanic techniques when lifting.
• Lifts and transfers in a safe manner and uses equipment when required.
• Asks for assistance when needed to ensure patient and personal safety.

Performs basic maintenance of office and therapy equipment to assure a clean and aesthetic environment.

• Ensures clinic and office equipment are clean and in proper operating condition as per policies and procedures.

Stocks and maintains office and clinic supplies to assure the efficiency of the therapy clinic.

• Stocks and maintains proper inventory of office and clinic supplies.
• Stocks and maintains proper linen supply through regular ordering.

Performs clerical duties to assist the department in maintaining adherence to medical records policies and to assist the therapists with office support.

• Properly admits outpatients into the Health System and obtains appropriate billing number on the visit.
• Assists therapist with chart maintenance, sending copies of notes to provider as requested by therapist.
• Breaks down charts at discharge sending or scanning appropriate documents in a timely manner in accordance with department procedure and policies.
• Correctly enters patient charges within 24 hours.
• Maintain record of therapy visits.
• Follows up with patients per No Show/Cancellation policy.

Demonstrates responsibility with all job related duties.

• Takes accountability to cover all assigned shifts.
• Accepts responsibility for actions and consequences.

Attitude and communication approach reflects the core values of the department.

• Consistently addresses patients with a kind and courteous manner.
• Proactively seeks solutions to challenges within the work environment.
• Adapts, without difficulty, to changes in assignment and environment.

Provides appropriate care specific to the age of the patient, to ensure understanding and comfort level of Treatment, as outlined in the department "Age-Specific Competency Checklist".

• Standard as outlined in the Age Specific Criteria.

Schedules and registers patients for appointments by collecting and verifying patient demographics, insurance information and other essential information to ensure accurate information is maintained for each patient.

• Collects co-pay or co-insurance per policy.
• Completes prior authorization for services as appropriate.
• Handles insurance inquires and communicates insurance coverage to patient at the time of registration.

Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure that excellent customer service is provided in a timely manner and according to policies and procedures.

Schedule

Thursday and Friday 8:00am- 4:30pm

Job Description

Job Requirements

Education

• High School Diploma or equivalent (General Education Diploma GED) required.

Experience

License/Certifications

• Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.

Skills/Knowledge/Abilities

• Requires skills in communication both oral and written, time management and organization.
• Requires the ability to work independently, adapt to a changing environment, and organize and work with a variable patient load.
• Requires skills in general office duties and basic medical terminology.
• Requires the ability to learn computer operations, therapy equipment.
• Can provide basic phone skills and communicates in a courteous and respectful manner at all times.

Physical Requirements

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%): Climbing
• Occasionally Performed (1%-33%): Crawling
• Occasionally Performed (1%-33%): Crouching
• Occasionally Performed (1%-33%): Keyboarding/typing
• Occasionally Performed (1%-33%): Kneeling
• Occasionally Performed (1%-33%): Sitting
• Frequently Performed (34%-66%): Balancing
• Frequently Performed (34%-66%): Carrying
• Frequently Performed (34%-66%): Distinguish colors
• Frequently Performed (34%-66%): Lifting
• Frequently Performed (34%-66%): Reaching
• Frequently Performed (34%-66%): Stooping/bending
• Frequently Performed (34%-66%): Twisting
• Frequently Performed (34%-66%): Fingering/Touching
• Frequently Performed (34%-66%): Grasping
• Frequently Performed (34%-66%): Pulling/Pushing
• Frequently Performed (34%-66%): Repetitive Motions
• Frequently Performed (34%-66%): Speaking/talking
• Frequently Performed (34%-66%): Standing
• Frequently Performed (34%-66%): Walking
• Constantly Performed (67%-100%): Hearing
• Constantly Performed (67%-100%): Seeing/Visual

Job Hazards

• Not Related: Equipment/Machinery/Tools
• Not Related: Explosives (pressurized gas)
• Not Related: Electrical Shock/Static
• Not Related: Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
• Not Related: Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Rare (1-33%): Chemical agents (Toxic, Corrosive, Flammable, Latex)
• Rare (1-33%): Mechanical moving parts/vibrations
• Occasionally (34%-66%): Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
• Occasionally (34%-66%): Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Aff
and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.