Rehab Product Support Associate (CO, NM, WY & El Paso, TX)

Pride Mobility Products Corp.; Denver (CO); On-site; USD 48,000 - 65,000; Full time

Job summary

Pride Mobility Products Corp. is seeking a Field Sales support specialist to collaborate with Rehab product teams on applications and configurations of advanced rehab products.

This role emphasizes training and support for customers, therapists, and VA facilities within the assigned territory. You will coordinate with Rehab Product Specialists, Regional Managers, and the Quantum Team, travel to provide product trainings and presentations, and assist in education and technical training while

Qualifications

• Must be a team player, friendly, professional, detail-oriented, and honest.
• Multi-task, problem-solve, and prioritize in a fast-paced environment.
• Work with multiple departments as a cross-functional team.
• Assemble and troubleshoot mechanical and electrical devices.
• Travel for the company and transport demo equipment as business needs dictate.
• Lift/Push/Pull up to 50 lbs.

Responsibilities

• Focus on training, development, and support for Rehab products for customers, therapists, and VA facilities.
• Communicate with Rehab Product Specialists, Regional Managers, and the Quantum Team to meet needs in the field.
• Travel throughout the territory to provide training and presentations on Quantum Products, focusing on Q Logic electronics.
• Assist with education presentations and technical training in the territory.
• Report field data regarding growth opportunities to Rehab Product Specialists and Regional Manager.
• Maintain inventory on demo chairs, electronics, and accessories in the field.
• Submit monthly expenses and weekly itineraries for travel.
• Assist providers and their staff in troubleshooting and repairs of units in the field.
• Participate in VA clinics and related activities.
• Ensure safety rules observed and report accidents to management.
• Complete the Annual CTPAT Security Training.

Skills

Team player

Multi-tasking

Cross-functional team

Mechanical/electrical troubleshooting

Travel readiness

Lifting up to 50 lbs

Education

High School Diploma or GED

Associate Degree in Health Care related field

ATP Certification

Job description

Salary: $56,630 w/ commission potential after 90 days

DESCRIPTION/JOB SUMMARY

To work with Field Sales as a comprehensive team to help develop and focus on applications and configurations of advanced Rehab products

RESPONSIBILITIES/DUTIES

• Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities
• Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory
• Travel throughout the assigned territory, to provide training and presentations on Quantum Products with a large focus on Q Logic electronics
• Assist with education presentations and technical training, when applicable in the territory
• Communicate Quality Assurance issues and concerns
• Report field data regarding growth opportunities within your assigned territory to Rehab Product Specialists and Regional Manager
• Maintain inventory on demo chairs, electronics, and accessories needed in the field
• Maintain cost effective time and territory management
• Submit monthly expenses and weekly itineraries for travel
• Assist providers and their technical staff in troubleshooting and repairs of units in the field
• Participate in VA clinics and VA related activities
• Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
• Complete the Annual CTPAT Security Training
• Focus on continuous improvement, and consistently demonstrate good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations
• Pride retains the discretion to modify duties and/or assign other duties as necessary

REQUIRED SKILLS

• Must be a team player, friendly, professional, detail-oriented, and honest

Must have the ability to:

• Multi-task, problem-solve, and prioritize in a fast-paced working environment
• Work with multiple departments as a cross-functional team
• Assemble and troubleshoot mechanical and electrical devices
• Travel for the company and transport demo equipment as business needs dictate
• Lift/Push/Pull up to 50 lbs.

Must have:

• Relentless drive to achieve advancement and continuous improvement
• Basic working knowledge of Microsoft Office Word, Excel and PowerPoint
• Excellent web navigation skills
• Excellent verbal and written communication skills
• Excellent planning, customer service, public speaking and presentation skills

PREFERRED SKILLS

• Basic working knowledge of Pride operating systems preferred
• Basic knowledge of clinical diagnoses and equipment considerations preferred
• Strong mechanical and/or electrical assembly and troubleshooting skills preferred

REQUIRED EXPERIENCE

• At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor’s Degree

PREFERRED EXPERIENCE

• At least 2 years of experience within the Mobility Industry preferred
• Current or previous successful employment experience with Pride Mobility Products Corporation preferred

REQUIRED EDUCATION

• High School Diploma or GED

PREFERRED EDUCATION

• Associate Degree in a Health Care related field preferred
• Assistive Technology Professional (ATP) Certification preferred

REQUIRED QUALIFICATIONS

• Must be legally authorized to work in the United States without sponsorship now, or in the future

DETAILS

• This job description is not intended to be all-inclusive
• This is a safety sensitive position
• In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products®/Quantum Rehab® is an Affiliated Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.