Rehab Office Specialist - Full Time First Shift

Valley Health; Front Royal (VA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental and vision insurance

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Job summary

Valley Health's Rehab Office Specialist position in Front Royal supports rehabilitation services operations. The role schedules appointments, assists with patient admissions and registrations, and ensures preauthorization requirements are met across payors to optimize care delivery.

Responsibilities include data entry, filing and reporting, telephone handling, and providing clerical support while staying updated on department initiatives and professional communication standards.

Qualifications

• High School Diploma or GED required.
• Graduation from an accredited medical secretarial or business program preferred.
• One year of office experience preferred.
• BLS Certification (American Heart Association Healthcare Provider) required prior to orientation.
• Ability to complete data entry in multiple software systems.
• Strong organizational and communication skills.

Responsibilities

• Schedule rehabilitation appointments to optimize capacity and streamline access.
• Assist with patient admission/registration and insurance preauthorization.
• Review medical/rehabilitation diagnoses for medical necessity criteria.
• Provide clerical/administrative support to the Rehabilitation Services Operations team (phones, data entry, reports, filing, scanning, supplies).
• Maintain professional communication with staff, patients, and others.

Skills

Data entry

Organizational skills

Communication skills

Keyboarding

Education

High School Diploma or GED

Medical secretarial/business program

Job description

## Rehab Office Specialist - Full Time First ShiftApply: Front Royal, VA: Warren Memorial Hospital: Full time: Posted Today: JR109574*As one of the **nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare**, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.*## DepartmentVH PHYS THERAPY & SPORTS MED - 257087## Worker Sub TypeRegular## Work ShiftFirst Shift (United States of America)**Pay Range**$18.59 - $24.16# **Job Description**The employee provides the highest quality customer support to VH customers and employees. Communicates regularly with intradepartmental and interdepartmental employees as needed to facilitate operational functions. Under minimal supervision the employee must demonstrate strong support skills for rehab services department operations; keep up to date on current technology, and be able to multi-task in a stressful and fast paced environment. The employee facilitates patient access to the delivery of rehabilitation services in a timely manner through scheduling appointments for rehabilitation patients to optimize capacity; completing the patient admission/registration process, facilitating insurance payment of rehab care by ensuring preauthorization requirements have been met from all potential payor sources, including review of medical/rehabilitation diagnoses and procedures for appropriate medical necessity criteria. The employee provides clerical/administrative assistance to the Rehabilitation Services Operations team: answering telephones, entering data, compiling and preparing various reports, filing, scanning, ordering and organizing supplies, etc. In addition, the employee maintains a working knowledge and is supportive of departmental, hospital and organizational initiatives and updates, and stays current with communication, such as emails, in a professional and timely manner **Education** High School Diploma or GED required Graduation from accredited medical secretarial or business program preferred. **Experience** One (1) year office experience with keyboarding skills preferred. **Certification & Licensures** BLS Certification (Basic Life Support) - American Heart ‘Healthcare Provider’ (HCP) - AHA approved required\\* \\*New hires must have American Heart Association (AHA) appropriate certification prior to completion of orientation. **Qualifications** Ability to complete data entry functions in multiple software systems required. Above average organizational skills with attention to detail work. Ability to establish and maintain effective working relationships with associates, patients and others. Strong skills in communicating - either over the phone or in person. **FLSA Classification** Non-exempt **Physical Demands** 6 A Customer Service# **Benefits**At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:* A Zero-Deductible Health Plan* Dental and vision insurance* Generous Paid Time Off* Tuition Assistance* Retirement Savings Match* A Robust Employee Assistance Program to help with many aspects of emotional wellbeing* Membership to Healthy U: An Incentive-Based Wellness ProgramValley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.To see the full scale of what we offer, visit valleyhealthbenefits.com.