Rehab Office Assistant- On-Call, Days

Providence Health & Services; Portland (OR); On-site; USD 57,308,000 - 83,414,000; Full time

Job summary

Providence Health & Services seeks a Rehab Office Assistant on-call to provide scheduling and front-desk support across multiple Portland clinics. The role covers employees' time off, call-outs, and staffing needs, with dynamic weekly and daily schedules.

The candidate will be patient-facing, assisting with appointment coordination and clinic operations while gaining exposure to diverse rehab settings. Prior CS and MS Office experience, plus EPIC familiarity, is valued.

Qualifications

• 1 year experience in a customer service environment.
• H.S. Diploma or GED required; additional certification preferred.
• AHA HeartSaver or BLS certification upon hire where applicable.
• 1 year experience with MS Office or Windows-based software.
• Experience in medical or Rehab settings or with medical terminology; EPIC knowledge preferred.

Responsibilities

• Provide scheduling and support to the front desk and clinic.
• Cover clinic needs across Portland metro area as on-call Rehab assistant.
• Assist with patient-facing clerical tasks and workflow coordination.

Skills

Customer service

Rehab field

Medical terminology

MS Office

EPIC

Education

HS Diploma or GED

AHA HeartSaver / BLS certification

Tools

MS Office Suite

EPIC

Job description

Description

Rehab Office Assistant On-call Position

Join our flexible, on-call Rehab team and make an impact where you're needed most! This role provides coverage for clinic needs such as employee time off, call-outs, and staffing support. Schedules are based on operational needs and may vary from week to week or even day to day.

As part of this dynamic position, you'll have the opportunity to work across multiple rehabilitation clinics throughout the Portland metro area, including Hillsboro, Beaverton, Tigard, West Portland, and Wilsonville, gaining valuable experience in a variety of clinical settings while supporting exceptional patient care.

The clerical assistant is a patient-facing position that provides scheduling and support to the front desk and clinic.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St Vincent Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

• 1 year - Experience in a customer service-oriented environment.

Preferred Qualifications

• H.S. Diploma or GED - General Studies.


• AHA HeartSaver certification or AHA BLS certification (for some Rehab clinic locations) upon hire.


• 1 year - Experience utilizing MS Office Suite or other Windows-based software programs.


• Experience in medical environment OR


• Rehab field OR


• Working with medical terminology


• Experience with computerized patient scheduling programs.


• Experience with EPIC

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of \"Know me, care for me, ease my way.\" Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 462263

Company: Providence Jobs

Job Category: Administrative Support

Job Function: Administration

Job Schedule: Per-Diem

Job Shift: Day

Career Track: Admin Support

Department: 5002 PSVMC REHAB BETHANY

Address: OR Portland 15640 NW Laidlaw Rd

Work Location: PMG Bethany Clinic-Portland

Workplace Type: On-site

Pay Range: $20.00 - $29.08

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.