Rehab Liaison, Senior

Encompass Health; Woburn (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Generous paid time off

Tuition reimbursement

Company 401(k) matching

Flexible spending accounts

Culture of teamwork

Job summary

Encompass Health is seeking a Senior Clinical Rehab Liaison to join our marketing team and blend clinical expertise with leadership to support sales, marketing, and census development across territories. The role emphasizes developing plans, educating stakeholders, and driving referrals while collaborating with the Business Development Director and Regional leadership.

The position requires a clinical license, CPR certification, and 3–5 years of liaison or clinical experience, with preferred

Qualifications

• Current driver's license (state employed) and acceptable driving record.
• CPR certification preferred.
• Current State Professional license.
• CRRN preferred. Bachelor's Degree preferred or equivalent job experience.
• Minimum 3-5 years of experience as a liaison or licensed clinician preferred.
• Marketing experience in a healthcare environment preferred.
• Familiarity with acute hospital, rehab hospitals, and local healthcare market preferred.

Responsibilities

• Provide in-services and professional presentations.
• Assist Business Development Director in referral-to-admit process and department tasks.
• Develop call plans and strategies to drive volume using the Referral Development System (RDS).
• Use market analysis data to identify new business opportunities in the territory.
• Utilize CRM to create, track, and monitor liaison territory referrals and activities.
• Educate community, referral sources and physicians on hospital programs and services.
• Conduct routine competitor analysis.
• Address admission barriers and follow up on admission variables.
• Collaborate with Regional Director of Managed Care to identify commercial contracting opportunities.
• Work with Admissions Liaison to ensure appropriate contract rates negotiated at admission.
• Monitor and measure volume, payer and case growth mix.

Skills

Driver's license

CPR certification

State professional license

CRRN

Bachelor's degree

3–5 years experience as liaison

Healthcare marketing experience

Familiarity with acute rehab market

Education

Bachelor's degree (or equivalent)

State professional license

Job description

Senior Clinical Rehab Liaison Career Opportunity

Appreciated For Your Skills - Clinical License Required

Ever heard of a Senior Clinical Rehab Liaison? Are you looking to embark on a career that’s close to home and heart in your community? The Senior Clinical Rehab Liaison is a valuable member of the marketing team and demonstrates the clinical experience and leadership qualities to assist all members of the marketing team in sales, marketing, territory, and census development in field related activities. Join us in a career that blends professional growth and your clinical license with a sense of connection to the community and patients we serve.

A Glimpse into Our World

At Encompass Health, you’ll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks And Benefits

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Be the Senior Clinical Rehab Liaison you've always wanted to be

• Provides in-services and professional presentations.
• Assists Business Development Director in the referral-to-admit process and department tasks.
• Develops call plans and strategies to drive volume using the Referral Development System (RDS).
• Uses market analysis data in individual territory identifying new business opportunities.
• Utilizes CRM for creating, tracking, and monitoring liaison territory referrals and activities.
• Educates community, referral sources and physicians on hospital programs and services.
• Conducts routine competitor analysis.
• Responds to and addresses potential admission barriers and follows up on admission variables.
• Works with the Regional Director of Managed Care to identify commercial contracting opportunities.
• Works with the Admissions Liaison to ensure appropriate contract rates negotiated at admission.
• Monitors and measures volume, payor and case growth mix.

Qualifications

• Current driver's license in state employed and acceptable driving record according to company policy.
• Current CPR certification preferred.
• Current State Professional license.
• CRRN preferred. Bachelor's Degree preferred or equivalent job experience.
• Minimum 3-5 years of experience as a liaison or licensed clinician preferred.
• Marketing experience in a healthcare environment preferred.
• Familiarity with acute hospital, rehab hospitals, and local healthcare market preferred.

The Encompass Health Way

We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.