Rehab Business Clerical Associate

Yale New Haven Health Services Corp.; Shelton, Northern (CT, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Yale New Haven Health Services Corp. Bridgeport Hospital seeks an organized Rehabilitation Office Assistant to support the rehabilitation team and patient navigation.

You will manage scheduling, communications, and lightweight invoicing, while coordinating with clinicians, EPIC system, and department leadership to ensure smooth daily operations. The role emphasizes patient-centered service, attention to regulatory readiness, and teamwork; excellent computer skills and reliable communication are

Qualifications

• High school diploma or equivalent.
• Previous work experience in health care and/or rehabilitation setting preferred.
• Current BLS/CPR certification.

Responsibilities

• Opens, sorts, screens, records, and distributes mail in a timely manner.
• Monitors and orders supplies to maintain inventory and ensure availability of materials.
• Performs other related general office duties as requested.
• Maintains department calendar and schedules meetings for Rehabilitation Team.
• Acts as receptionist for clinicians/department.
• Coordinates scheduling and communications between departments and Patient Resource Center.
• Assists with urgent and complex scheduling needs.
• Coordinates scheduling of Functional Capacity Evaluations.
• Manages therapist templates in EPIC and coordinates equipment maintenance.
• Supports patient navigation and transportation coordination.
• Serves as patient liaison for scheduling, transportation, and service recovery.

Skills

Independent work

Communication skills

Interpersonal skills

Microsoft Office

Education

High school diploma

Tools

EPIC

Microsoft Office

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Opens, sorts, screens, records, and distributes mail in a timely manner
• 2.Monitors and orders supplies to maintain inventory at appropriate levels to ensure availability of necessary materials without over-stocking Office supplies Therapy supplies Food for speech therapy
• 3.Performs other related general office duties as requested
• 4.Maintains department calendar, schedules meetings and appointments for Rehabilitation Team
• 5.Acts as receptionist for clinicians/department
• 6.In collaboration with Manager, acts as a liaison between Ahlbin Rehabilitation Center outpatient department, Access department and Patient Resource Center
• 7.Assists with urgent and complex scheduling needs
• 8.Serves as point of contact for scheduling Physical Demand Screening with Occupational Health
• 9.Coordinates scheduling of Functional Capacity Evaluations
• 10.Assists in the management of therapist templates in EPIC
• 11.Coordinates maintenance of equipment and repairs internally and with offsite vendors as necessary and at the direction of Rehabilitation Leadership
• 12.Supports Patient Navigation
• 13.Serves as Patient Liaison, as requested by leadership, in the following areas: Scheduling needs, Transportation needs, Service recovery, Provides resources/contacts for other departments/services
• 14.Assists in the orientation, training and oversight of Rehabilitation Techs
• 15.Assists with orientation of volunteers assigned to department
• 16.Assists Manager and Supervisors as needed with projects
• 17.Runs reports in Epic and other applications as directed by Rehabilitation Leadership
• 18.Assists with regulatory readiness preparation
• 19.Maintains departmental record keeping and filing systems, including work and purchase orders
• 20.Processes invoices in established online platform, after approved by Director

Qualifications

EDUCATION

High school diploma or equivalent

EXPERIENCE

Previous work experience in health care and/or rehabilitation setting preferred

LICENSURE

Current BLS/CPR certification

SPECIAL SKILLS

Ability to work independently Consistent and reliable communication skills Excellent interpersonal skills Demonstrates high level of proficiency with computer skills/technology ' inclusive of Microsoft Office programs

PHYSICAL DEMAND

The worker must be able to stand, walk, talk hear, lift, push, pull, reach, stoop, kneel, climb and perform repetitive motions of the wrist, fingers or hands. The worker is subject to inside environmental /atmospheric conditions such as poor ventilation and is also subject to hazards such as exposure to chemicals. The worker must be able to operate various exercise equipment, whirlpools, ultrasound and electrical stimulation equipment. Must be able to exert up to 100lbs. of force occasionally, and or/ up to 50 lbs. of force frequently and/or up to 20 lbs. of force constantly to move objects or the human body with assistance as necessary. Incumbents as well as internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis.

YNHHS Requisition ID

194645