REGULATORY SPECIALIST III - 79000182

State of Florida; Miami (FL); On-site; USD 36,000 - 40,000; Full time

Job summary

State of Florida is seeking a Regulatory Specialist III in the Division of Alcoholic Beverages & Tobacco. The role reviews licenses, permits, and registrations, determines eligibility, and communicates outcomes to applicants and supervisors.

It requires accurate data handling, policy knowledge, and strong customer service across licensing processes. The work includes high-volume application review, fee processing, and compliance communication with internal and external stakeholders.

Qualifications

• Ability to multi-task, handle priorities, and manage work independently.
• Strong written and verbal communication skills for complex administrative matters.
• Knowledge of statutes, rules, policies, and procedures.
• Ability to compile, organize, and analyze data and present findings.
• Experience with data entry and licensing processes.

Responsibilities

• Review applications for licenses, permits, and registrations for licensure eligibility.
• Correspond with applicants to address omissions or deficiencies in applications.
• Process routine and complex applications per policy, code, or statutes.
• Independently evaluate qualifications to determine licensure eligibility.
• Communicate approvals/denials to supervisor and stakeholders.

Skills

Multitasking

Effective communication

Analytical thinking

Data entry

Customer service

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Agency: Business and Professional Regulation

Working Title: REGULATORY SPECIALIST III - 79000182

DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO Regulatory Specialist III

Position Number: 79000182

Hiring Salary: $1,396.82 to $1,531.54 Biweekly

Internal Announcement

Our Organization and Mission:

The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. The division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 325 personnel fulfilling the regulatory obligations of the division throughout the state.

The Work You Will Do:

This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.

This challenging position provides the selected applicant the opportunity to help businesses open in Florida and/or assist our industry members with ensuring they maintain compliance with licensing laws. Applicants who can successfully communicate in complex administrative law matters will excel in this position.

The selected candidate in this position performs the following work and other related activities:

• Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
• Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
• Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
• Independently evaluating qualifications and requirements to determine eligibility for licensure.
• Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
• Effectively communicating with the supervisor in the event of a denial for further action.
• Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
• Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
• Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
• Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures .
• Performs other duties as requested

This position is a non-sworn career service position located within the Bureau of Licensing

Your Specific Responsibilities:

Covered within the section above (The Work You Will Do)

Knowledge, Skills, and Abilities:

• Ability to multi-task, working on multiple issues simultaneously and independently.
• Ability to determine work priorities and ensure proper completion of work assignments.
• Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking with others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience.
• Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures.
• Ability to compile, organize, and analyze data as well as present findings.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions.
• Ability to handle telephone calls in a courteous and effective manner.
• Must currently work for the Florida Department of Business and Professional Regulation.
• Must have two (2) years of customer service experience.
• Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
• The selected candidate must be willing to accept the offered salary amount falling within the range of $1,396.82 to $1,531.54 biweekly.

Preferred:

Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system and to those who possess experience working with Versa Regulation licensing system and OnBase.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

NOTE: This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

Special REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail].

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

Location: MIAMI, FL, US, 33122 MIAMI LAKES, FL, US, 33016 MIAMI, FL, US, 33136 MIAMI, FL, US, 33138 MIAMI, FL, US, 33134 MIAMI, FL, US, 33181 MIAMI, FL, US, 33177 MIAMI, FL, US, 33178 MIAMI, FL, US, 33166 SOUTH MIAMI, FL, US, 33143 DORAL, FL, US, 33126 MIAMI, FL, US, 33127 MIAMI, FL, US, 33126 NORTH MIAMI, FL, US, 33161 MIAMI, FL, US, 33137 MIAMI, FL, US, 33183 MIAMI, FL, US, 33161 MIAMI, FL, US, 33169 MIAMI BEACH, FL, US, 33162 MIAMI, FL, US, 33055 MIAMI GARDENS, FL, US, 33056 MIAMI, FL, US, 33186 MIAMI, FL, US, 33142 MIAMI, FL, US, 33135 MIAMI, FL, US, 33160 MIAMI, FL, US, 33173 MIAMI, FL, US, 33128 MIAMI, FL, US, 33189 NORTH MIAMI BEACH, FL, US, 33160 MIAMI, FL, US, 33147 MIAMI, FL, US, 33157 MIAMI, FL, US, 33155 MIAMI, FL, US, 33101 MIAMI, FL, US, 33144 MIAMI, FL, US, 33184 NORTH MIAMI BEACH, FL, US, 33179 MIAMI, FL, US, 33130 MIAMI, FL, US, 33174 MIAMI, FL, US, 33145 DORAL, FL, US, 33166 MIAMI, FL, US, 33132 MIAMI GARDENS, FL, US, 33169 MIAMI, FL, US, 33125 MIAMI, FL, US, 33256 MIAMI, FL, US, 33283 MIAMI, FL, US, 33131 MIAMI, FL, US, 33176 MIAMI, FL, US, 33199 MIAMI BEACH, FL, US, 33139 MIAMI, FL, US, 33172 MIAMI, FL, US, 33194 MIAMI BEACH, FL, US, 33141 MIAMI, FL, US, 33150 MIAMI, FL, US, 33175 MIAMI, FL, US, 33162 MIAMI, FL, US, 33165

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.