Registration Specialist

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 44,000 - 51,000; Full time

Job summary

Dana-Farber Cancer Institute in Boston is seeking a Registration Specialist who will register patients, collect and update demographic and insurance information, verify benefits, and confirm eligibility. You will partner with the Registration and Denial Management team to ensure accurate intake and timely processing of work queues in a fast-paced environment.

You will help patients enroll in Patient Gateway and navigate financial policies, while upholding the institute's commitment to service

Qualifications

• Experience collecting demographic and insurance information.
• Ability to work in a fast-paced environment and meet deadlines.
• Knowledge of insurance eligibility and benefits verification.
• Familiarity with Patient Gateway and enrollment processes.

Responsibilities

• Register patients and collect/update demographic information.
• Verify insurance coverage and confirm eligibility.
• Assist patients with Patient Gateway enrollment and signup.
• Complete assigned work queues accurately and timely.
• Apply knowledge of financial policies and procedures.

Skills

Customer service

Data collection

Insurance verification

Patient information management

Job description

The Registration Specialist reports to and receives direction from the Manager, Registration and Denial Management and is responsible for registering patients at Dana-Farber Cancer Institute (DFCI). These functions include, but are not limited to, collecting and updating demographic and insurance information, confirming insurance eligibility, verifying benefits, and assisting patients with sign up for Patient Gateway. In addition, the Registration Specialist is responsible for the timely and accurate completion of assigned work queues. This role requires a commitment to service excellence, the ability to work in a fast-paced environment, and a knowledge of the overall financial policies and procedures at DFCI.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

The Registration Specialist reports to and receives direction from the Manager, Registration and Denial Management and is responsible for registering patients at Dana-Farber Cancer Institute (DFCI). These functions include, but are not limited to, collecting and updating demographic and insurance information, confirming insurance eligibility, verifying benefits, and assisting patients with sign up for Patient Gateway. In addition, the Registration Specialist is responsible for the timely and accurate completion of assigned work queues. This role requires a commitment to service excellence, the ability to work in a fast-paced environment, and a knowledge of the overall financial policies and procedures at DFCI.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$43,800.00 - $51,100.00