Registration Clerk (Nights/Weekends; Great Bend Campus)

The University of Kansas Health System; Great Bend (KS); Hybrid; USD 22,000 - 30,000; Part time

Job summary

The University of Kansas Health System in Great Bend is seeking a Registration Clerk to handle inpatient/outpatient registrations during nights and weekends. You will collect patient demographics, insurance information, and perform POS collections while delivering excellent customer service.

As part of the Great Bend Campus, you will balance cash, explain consent forms, and ensure accurate data entry in the EMR.

Qualifications

• High School Diploma or equivalent is required.
• Clerical, registration and/or customer service experience in health care preferred.
• Knowledge of patient demographics and insurance information is beneficial.
• Experience with hospital codes and medical records is a plus.

Responsibilities

• Register inpatient and outpatient arrivals for the Great Bend Campus.
• Collect co-payments and balance cash drawer at day's end.
• Enter patient information accurately in the computer system.
• Greet patients and verify demographics and insurance details.
• Explain facility policies and obtain required consents and forms.
• Provide coverage across Admitting areas as needed.

Skills

Customer service

Interviews

Data entry

Cash handling

Communication

Education

High School Graduate

Job description

Position Title Registration Clerk (Nights/Weekends; Great Bend Campus) Nights - Full Time, Weekend Nights - Full Time Great Bend Hospital

Position Summary / Career Interest: The Patient Registration Representative - GB is responsible for Inpatient/ Outpatient registrations. This position obtains proper patient identification, demographics, and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.

Responsibilities and Essential Job Functions

• Monitors schedule daily for patients arriving at the department for the day if applicable.
• Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
• Conducts bedside admission on patients who are direct admits to the unit as needed.
• Obtains identification to assure accuracy of demographic and insurance information.
• Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
• Greets patient and/or relative.
• Interviews and obtains or rechecks pertinent information.
• As required, collects co-payments or deposits as appropriate for service being rendered.
• Responsible to balance cash drawer as part of the end of the day process.
• Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time.
• Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
• Responsible for other duties or projects, which are assigned by Management.
• These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
• Skills and duties may vary dependent upon your department or unit.
• Other duties may be assigned as required.

Required Education and Experience

High School Graduate

Preferred Education and Experience

Clerical, registration and/or customer service experience within a health care setting.

Knowledge Requirements

Knowledge of coding Information (clinical information that is in (alpha) numeric format), ICD-9 Codes, Rev Codes, and CPT Codes preferred.

Initial and Ongoing training in dealing with infection control. Trainings could include but are not limited to, blood borne pathogens, bodily fluids and bio-hazardous materials as it applies to your daily work environment preferred.

Contract Type

Time Type: Part time

Employment Conditions

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Equal Employment Opportunity

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion. The health system provides reasonable accommodations to qualified individuals with disabilities.

About The University of Kansas Health System

As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.