Registration Clerk | 40 hours per week | Medicine Specialists

Great River Health; Burlington (IA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

Matching retirement programs

Health, Dental and Vision plans

Health Savings and Flexible Spending

Employee discounts including car rent,

cell-phone plans

Long-Term Disability, Life, and AD&D

Paid time off (PTO)

Education Assistance Program

Employee Assistance Program

Employee Referral Bonus Program

Discounted cafeteria meals

Paid Parental Leave

Employee Service Recognition program

Voluntary plans including Life, AD&D,短

Job summary

Great River Health in West Burlington, IA seeks a Registration Clerk to handle clinic front-desk duties and patient information processing. You will greet patients, collect insurance data, verify demographics, and perform pre-certifications with providers and scheduling tasks within the EMR system.

The role requires strong communication skills, basic math for co-pays and balances, and attention to HIPAA regulations.

Qualifications

• H.S. Diploma or GED required.
• Graduation from an accredited Medical Assistant program preferred.
• Medical Terminology preferred.
• Previous healthcare experience preferred.
• Computer classes/experience preferred.

Responsibilities

• Answer telephones, direct calls and provide information as needed.
• Collect co-pays, co-insurance, and record transactions.
• Enter and verify patient information including demographics and insurance.
• Greet patients and families and provide a positive first impression.
• Scan/import records to EMR and generate mailings.
• Schedule/reschedule patient appointments per provider preferences.

Skills

Communication skills

Medical Terminology

Education

H.S. Diploma or GED

Graduation from an accredited Medical Assistant program

Medical Terminology Preferred

Job description

Registration Clerk | 40 hours per week | Medicine Specialists### Registration Clerk | 40 hours per week | Medicine SpecialistsApply: West Burlington, Iowa: Full time: Posted Today: R-09385**Minimum Hiring Wage:**From $18.89 per hour**Job Details:**Scheduled Hours: Monday - Friday, 8:00am - 4:30pm**Job Description:**Performs a variety of clerical functions and tasks related to clinic specific needs. Provides timely and accurate information to patients and customers who call on the telephone to request information. Duties include pre-certifying with insurance companies, filing, scheduling, communicating with other members of the healthcare team, and maintaining records using the Electronic Health Record system. Greets patients and families when they arrive at the clinic. Verifies all pertinent demographic information that is required including data used for regulatory compliance. Collects co-pay and verifies correct insurance information at each visit. **What you will do*** Answer telephones, direct calls, and provide appropriate amount of information when taking messages for follow up.* Collect co-pays, co-insurance, past due balances and record transactions.* Collect, enter and verify patient information to include demographics and insurance.* Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.* Scanning/import records to EMR and generate mailings.* Greets patient and families; provides a positive first impression.* Maintain inventory and supplies.* Operate office equipment.* Schedule/reschedule patient appointments according to provider preferences and template.* Strictly follow all health system rules, regulations and HIPPA guidelines.* Train other staff members to perform work activities, such as using computer applications.* Troubleshoot problems involving office equipment and computer software.* Utilize the health system phone and secure messaging.* Process patient requests appropriately, based on clinic-specific expectations. This may include receiving and relaying accurate, detailed medical information.* General understanding of insurance, eligibility as related to revenue cycle* Completing and obtaining accurate release of information.**Qualifications:*** H.S. Diploma or General Education Degree (GED) or equivalent Required* Graduation from an accredited program for Medical Assistants Preferred* Medical Terminology Preferred* Previous healthcare experience Preferred* Prefer computer classes and/or experience Preferred**Benefits:****We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:*** Competitive base pay* Matching retirement programs* Health, Dental and Vision plans* Health Savings and Flexible Spending Accounts* Employee discounts including car rental, cell-phone plans* Employer-paid, Long-Term Disability, Life, and AD&D* Paid time off (PTO)* Education Assistance Program* Employee Assistance Program* Employee Referral Bonus Program* Discounted cafeteria meals* Paid Parental Leave* Employee Service Recognition program* Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity*Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.*