Registration Clerk

Citizens Health; Colby (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Student loan reimbursement

On-site child care services

Job summary

Citizens Health is seeking a Registration Clerk to manage patient registrations for both inpatient and outpatient services. This role requires interacting with patients as well as coordinating appointments. Ideal candidates should possess a high school diploma or GED and demonstrate good customer service skills.

Work hours are from Monday to Friday, starting early in the morning at 6:45 AM and typically wrapping up by 5:00 PM. This opportunity provides valuable experience within a community-focused healthcare environment.

Qualifications

• High school diploma or GED.
• Computer skills.
• Skill in developing and maintaining department quality assurance.
• Ability to communicate clearly.
• Customer service experience preferred.

Responsibilities

• Complete patient registrations and pre-registrations.
• Schedule patient appointments.
• Check in patients and verify necessary information.
• Maintain appointment book and follow office scheduling policies.

Skills

Customer service experience

Medical experience

Education

High school diploma or GED

Tools

Computer skills

Job description

Mission

Enhancing the lives of those we serve.

About Us

Citizens Health is a community based, private, not-for-profit organization. It is comprised of:

• Citizens Medical Center - a 25 bed critical access hospital
• Family Center for Health Care - an outpatient rural health clinic
• Prairie Senior - a skilled nursing facility
• Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce
• Citizens Medical Equipment - our durable medical equipment business
• Palace Drug Store - our outpatient pharmacy

Location

100 E College Ave, Colby, Kansas

Position Information

The primary functions of the Registration Clerk include registering patients for inpatient and outpatient services and pre-registering patients for consultant services.

Responsible to the Registration Supervisor.

Schedule

Days: Monday through Friday

Hours: open 6:45 AM thru 5:00 PM, shift may vary

Pay Range: dependent upon experience.

What you’ll do

• Complete patient registrations and pre-registrations.
• Complete temporary registrations, distribute mail and patient information and update pre-registrations.
• Schedules patient appointments.
• Completes other duties as assigned.
• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Check in patients, verifies and updates necessary information in the medical record.
• Assist patients with ambulatory difficulties.
• Maintain appointment book and follows office scheduling policies.
• Answer telephone, screen calls, take messages, and provide information. Screen visitors and respond to routine requests for information.
• Complete other duties as assigned.

What you bring to the table

• High school diploma or GED.
• Computer skills.
• Skill in developing and maintaining department quality assurance.
• Skill in establishing and maintaining effective working relationships with patients, medical staff and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate clearly.
• Customer service experience preferred.
• Medical experience preferred, but not required.

To be successful within our organization you will need to

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Self-starter who takes initiative, is open minded and a team player.
• Maintain a positive attitude with good energy.
• Create a positive, supportive working atmosphere.
• Display integrity and accountability.
• Accept and respond to constructive criticism and suggestions and strives for self-improvement.
• Adhere to organization policies and procedures.
• Arrive at work on time and when scheduled.
• Demonstrate flexibility, initiative and ingenuity in performing job tasks.
• Demonstrate professional conduct and maintains professional appearance.
• Demonstrate behavior that reflects the image of the institution.

Typical Working Conditions

Works in well‑lit and well‑ventilated office. Requires intense and constant concentration, tolerance of low level noise and numerous interruptions. Must have good communication skills for interaction with all other hospital departments, patients and their families. This list is not exhaustive and may be supplemented.

Typical Physical Demands

Extended periods of sitting to register patients. Occasional walking, or pushing. Lifting between 10-20 pounds.

Benefits

• Medical, dental and vision insurance available.
• Pre‑Tax and Roth Contributions
  • Automatic 6% salary deferral upon employment.
  • Regular and matching contributions after one-year and 1,000 hours worked.
• Provides Life, Accidental Death and Dismemberment Insurance
  • Full-time coverage - equal to two times employees annual income.
  • Part-time coverage - one-time annual income.
• Differential and Certification Pay
  • Eligible employees receive shift, weekend and holiday differential pay.
• Other Benefits
  • Paid time off
  • Student Loan reimbursement
  • On‑site child care services
  • Funeral leave
  • Health Savings Account
  • Dependent, Medical and Limited Purpose Flexible Spending Accounts
  • The Standard Group Insurance
  • Discounted membership rate for MASA
  • Many More!

Equal Opportunity Employer

Citizens Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or discharge history, or any other characteristic protected by law.

Drug Free Workplace Program

Citizens Medical Center, Inc. implements a Drug Free Workplace Program. Drug testing is required of applicants in accordance with relevant laws.