Registration Associate - Patient Access - Evenings/Nights - Marina Hospital

Cedars-Sinai; California; Presencial; USD 42.000 - 58.000; Jornada completa

Descripción de la vacante

Cedars-Sinai Marina del Rey Hospital is seeking a Registration Associate to handle admissions and registration for pre-admit and outpatient visits. The role involves verifying insurance, collecting co-pays, and ensuring accurate patient demographics and MRN in the hospital systems.

Responsibilities include informing patients about financial obligations, obtaining signatures, and coordinating with the admissions team to maintain smooth patient flow.

Formación

• 1 year customer service experience preferred.
• 2 years Healthcare Revenue Cycle preferred.
• No license or certification required.

Responsabilidades

• Performs admissions activities for pre-admit and face-to-face registration in Main Admissions and outpatient areas.
• Obtains financial clearance and determines patient’s financial classification; verifies insurance eligibility.
• Issues and verifies MRN, selects physician, and explains patient financial obligations.
• Assembles admitting and financial paperwork for patient chart per regulations.
• Documents patient and financial information in the ADT system and associated systems.

Conocimientos

Customer service

Educación

High School Diploma / GED

Associate degree in Healthcare Administration / Business

Descripción del empleo

Make a difference every single day! Cedars-Sinai Marina del Rey Hospital and its staff aim to exceed the expectations of our patients, their families and the community with a service-oriented attitude. We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital!

Job Description

Make a difference every single day! Cedars-Sinai Marina del Rey Hospital and its staff aim to exceed the expectations of our patients, their families and the community with a service-oriented attitude. We seek excellence, courtesy, teamwork, respect, communication and enthusiasm in our future colleagues. If you are looking for exciting career opportunities with growth potential, come and join the team at Cedars-Sinai Marina del Rey Hospital!

The Hospital Admissions - Registration Associate performs all admissions activities for pre‑admit and face‑to‑face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment. The Registration Associate facilitates patient access to Marina del Rey Hospital and secures all demographic and financial patient registration information which includes the following: Registration, Pre‑Registration, insurance verification, Third Party Liability (TPL) screening, Medi‑Cal/Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co‑pays, deductibles, cash packages). The Registration Associate explains information and answers questions. Demonstrates competency skills including the ability to perform job duties and interact with customers with sensitivity and attention to the patient population(s) served.

• Performs all admissions activities for pre‑admit and face‑to‑face registration of patients presenting to Main Admissions and/or outpatient areas for treatment.
• Obtains financial clearance and determines patient's correct financial classification. Performs insurance verification electronically, telephonically, DDE or product website use on Medicare, Medicaid, HMO, PPO or commercial products.
• Performs proper system search to secure a medical record number or assign a new one without duplication. Consistently follows CSMDRH Patient Identification Policy when assigning and verifying MRN.
• Performs proper selection of physician. Recognizes privileging issues (physician suspensions). Performs initial (basic) steps on physician suspensions.
• Explains patient financial obligation (deductibles) and collect funds to meet individual and department cash collection goals.
• Explains admit and consent forms to the patient and obtain necessary signatures.
• Demonstrates the ability to assemble the admitting and financial paperwork for inclusion on the patient chart in accordance with regulatory and CSMDRH requirements.
• Demonstrates competency regarding navigation and entering patient and financial information in the hospital ADT system and associated systems.
• Scans all appropriate documents into the scanning system for retrieval as appropriate.
• Works and resolves error worklist daily and without exception.
• Performs other duties as assigned

Shifts: 3 mid-shifts and 2 overnight shifts

Mid-Shift: 3:00pm- 11:30pm Overnight Shift: 10:30pm- 7:00am including weekend shifts

Qualifications Education

• High School Diploma/GED High School diploma or the equivalent (preferred). - preferred
• Assoc. Degree/College Diploma Associate degree in Healthcare Administration, Business or related field. - preferred

Experience

• 1 year Customer Service experience preferably in a healthcare setting. - minimum
• 2 years Healthcare Revenue Cycle - preferred

Licenses and Certifications

• No license or certification required