Registrar (Union)

LE001 Richmond Medical Center; New York (NY); On-site; USD 34,050 - 35,860; Full time

Job summary

LE001 Richmond Medical Center in New York is seeking a Registrar/Discharge Clerk responsible for accurately registering, discharging, and admitting patients in the Emergency Department. Candidates must possess excellent communication and customer service skills, alongside proficiency with MS Office and experience in insurance verification.

The role involves collecting payments, obtaining necessary signatures, and completing appropriate registration forms. A competitive salary range of $24.717/hr - $26.031/hr is offered.

Qualifications

• Excellent communication and customer service skills required.
• Proficiency with computers necessary, must pass a test demonstrating basic knowledge.
• Knowledge and previous experience with insurance verification is required.

Responsibilities

• Register, discharge, and admit patients accurately in the Emergency Department.
• Collect patient co‑insurance deductibles and copays as needed.
• Obtain signatures/consents and complete registration forms appropriately.

Skills

Excellent communication and customer service skills

Proficiency with computers (MS Office 2007)

Knowledge and experience with insurance verification

Ability to work under pressure

Typing speed of at least 40 wpm

Education

HS Diploma/GED

Tools

Hospital mainframe systems

MS Office 2007 (Word & Excel)

Web-based insurance verification systems

Job description

The Registrar/Discharge Clerk accurately registers, discharges, and admits patients treated in the Emergency Department. She/he will record all pertinent patient information, including demographic and insurance data, verify all information accurately and in a timely manner while maintaining control logs. She/he will be responsible for collecting patient co‑insurance deductibles, copays, and any other payments related to their visit or hospital stay as needed, including the timely notification of admissions and death notifications via fax or electronically. She/he will obtain signatures/consents face to face or while doing bedside registration, and complete all appropriate forms required to complete the registration process.

Responsibilities

Day Shift - 7.5 Hours (United States of America).

Qualifications

• Excellent communication and customer service skills required.
• Proficiency with computers (must pass a test demonstrating basic knowledge of MS Office 2007 Word/Excel and previous experience with hospital mainframe systems, including various web‑based insurance sites).
• Knowledge and previous experience with insurance verification and registration most preferably in the medical setting required.
• Previous experience working in the medical field preferred.
• Previous experience and ability to register patients through bedside registration preferred.
• Strong computer skills; knowledge/experience with hospital mainframe/EMR systems preferred.
• Experience with web‑based insurance verification systems is required.
• Point of service/cash collection experience preferred.
• Experience with high patient volume and diversified patient population.
• Demonstrates professionalism in dealing with patients, family members, and co‑workers alike.
• Works well under pressure.
• Typing speed of at least 40 wpm.

Education Requirements

• HS Diploma/GED required; some college courses preferred.
• Computer proficiency required.

Computer/Equipment Skills

• Hospital mainframe systems/insurance verification programs (web‑based included) preferred.
• Knowledge and proficiency with MS programs required (Word & Excel 2007).
• Web‑based insurance verification experience a MUST.

Salary

Salary Range: $24.717/hr - $26.031/hr

Employment Non-Discrimination

Richmond University Medical Center is committed to equality of opportunity in all aspects of employment and provides full and equal employment opportunities to all employees and potential employees without regard to race, color, national origin, religion, gender identity, sex, sexual orientation, pregnancy, childbirth and related medical conditions and needs including lactation accommodations, physical or mental disability, age, immigration or citizenship status, veteran or active military status, genetic information, or any other legally protected status.