Registrar I

0090 Presbyterian System Services; United States; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellness program

Job summary

Presbyterian Healthcare Services in New Mexico is hiring a Registrar I to be the first point of contact for patients and families entering the health system. You will register patients, verify insurance, and collect payments to ensure a smooth, accurate experience.

The role requires a high school diploma, strong customer service skills, and EPIC Registration competency after training. This full-time night shift emphasizes accurate data, confidentiality, and coordinated care.

Qualifications

• High school diploma or GED required.
• Less than 1 year of clerical or healthcare office experience required.
• 1–2 years of customer service experience preferred.
• Strong ability to work cooperatively with the public, staff, and leadership at all levels.
• Excellent organizational and prioritization skills required.
• Basic computer keyboarding and 10-key skills required.
• Must successfully complete EPIC Registration competency following Epic Clerical Training.

Responsibilities

• Serve as the first point of contact by answering phones, greeting visitors, and directing inquiries.
• Register patients and maintain accurate demographic, insurance, and financial information.
• Verify insurance eligibility and collect required signatures and payments at time of service.
• Support financial processes including payment collection, receipts, and daily reconciliation.
• Update patient records in hospital systems and ensure documentation accuracy.
• Communicate clearly and professionally with patients regarding coverage, co-pays, and balances.
• Maintain confidentiality and comply with HIPAA, EMTALA, and regulatory standards.
• Support additional coverage needs and respond to supervisor feedback as needed.

Skills

Customer service

Organizational skills

Prioritization

Cooperation with public and staff

Keyboarding & 10-key

Education

High school diploma or GED

Tools

EPIC Registration competency

Job description

Location Address: 2100 N Dr Martin Luther King Jr Blvd Clovis, NM 88101-9412

Compensation Pay Range: Minimum Offer $16.36 Maximum Offer $24.26

Now Hiring: Registrar I

Summary: Build Your Career. Step into a role where you are the first point of connection for patients and families entering the healthcare system. You’ll help ensure accurate registration, clear communication, and a smooth patient experience while supporting essential financial and documentation processes that contribute to safe, compliant care delivery.

Type of Opportunity: Full time

Job Exempt: No

Job is based: Plains Regional Medical Center

Work Shift: 12 Hour Nights (United States of America)

Responsibilities

• Serve as the first point of contact by answering phones, greeting visitors, and directing inquiries.
• Register patients and maintain accurate demographic, insurance, and financial information.
• Verify insurance eligibility and collect required signatures and payments at time of service.
• Support financial processes including payment collection, receipts, and daily reconciliation.
• Update patient records in hospital systems and ensure documentation accuracy.
• Communicate clearly and professionally with patients regarding coverage, co-pays, and balances.
• Maintain confidentiality and comply with HIPAA, EMTALA, and regulatory standards.
• Support additional coverage needs and respond to supervisor feedback as needed.

Qualifications

• High school diploma or GED required
• Less than 1 year of clerical or healthcare office experience required
• 1–2 years of customer service experience preferred
• Strong ability to work cooperatively with the public, staff, and leadership at all levels
• Excellent organizational and prioritization skills required
• Basic computer keyboarding and 10-key skills required
• Must successfully complete EPIC Registration competency following Epic Clerical Training

Benefits

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED.

PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services Here, we’re committed to a different way to make a difference. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, nurses, employees, board members, and volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than one in three New Mexicans. We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.