Registrar - Amherst Family Medicine

Bon Secours Mercy Health; Amherst (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Flexible spending accounts

Paid time off

Educational Assistance

Job summary

A healthcare organization in Amherst is seeking a full-time Patient Registrar to provide quality service and manage patient registrations. As the first line of contact for patients, the registrar will handle scheduling, insurance verification, and maintain accurate medical records. Ideal candidates possess strong communication and customer service skills, with a high school diploma required. This entry-level role offers comprehensive benefits and the chance to contribute to community healthcare.

Qualifications

• Prior experience in patient registration or healthcare preferred.
• Knowledge of medical terminology and ICD-9 coding preferred.

Responsibilities

• Processes patient registration and verifies demographics.
• Schedules appointments and updates medical records.
• Provides quality service to patients.

Skills

Communication skills

Customer service skills

Problem-solving skills

Basic computer skills

Typing skills (40 WPM)

Education

High School Degree or GED

Job description

Overview

Registrar - Amherst Family Medicine role at Bon Secours Mercy Health.

Job Summary

The Patient Registrar is the first line of quality service to our patients and the community. The Patient Registrar is responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.

Essential Functions

• Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner.
• Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems.
• Ability to answer internal and external calls in a friendly and helpful manner.
• Must possess the ability to troubleshoot and resolve problems promptly.
• Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately.
• Other duties as assigned.

Education

• High School Degree or GED

Experience

• Prior experience in patient registration/healthcare preferred but not required.
• Knowledge of medical terminology and ICD-9 coding is preferred but not required.

Skills & Abilities

• Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills.
• Engage with staff and patients in a professional manner.
• Basic math skills

Benefits

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

Benefits offerings vary according to employment status.

Equal Opportunity

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care