Registrar

Lifepoint Health®; Mayfield (KY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & Insurance

Tuition assistance

401(k) with company match

Well-being programs

Career development

Job summary

Jackson Purchase Medical Center, part of Lifepoint Health, seeks an admissions/registration professional to support patient intake, insurance verification, and documentation for timely admissions.

The role requires a high school diploma (associates preferred) and the ability to communicate clearly with patients, families, and clinical staff in a high-pressure environment.

Qualifications

• Education: High School Diploma or Equivalent required; Associates Degree preferred.
• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.

Responsibilities

• Obtains and enters demographic, billing, and clinical information in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Meets with patient or caregiver before or after admission to exchange information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician’s office, nursing unit staff, and other personnel regarding admission and placement.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow-up.

Skills

Customer service

Attention to detail

Verbal communication

Education

High School Diploma or Equivalent

Associates Degree preferred

Job description

Your Experience Matters

Jackson Purchase Medical Center is part of Lifepoint Health, a nationwide healthcare delivery network. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. Joining our team means embracing a vital mission dedicated to making communities healthier.

How You'll Contribute

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Meets with patient or patient’s caregiver before or after admission to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician’s office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co‑pays and deductibles, or refers to financial counselors for follow‑up.

Why join us

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee Well‑being: Mental, physical, and financial wellness programs including free gym memberships, virtual care appointments, mental health services and discount programs.
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

• Education: High School Diploma or Equivalent required; Associates Degree preferred.
• Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.

EEOC Statement

Jackson Purchase Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.