Registered Wealth Management Client Associate

Bank of America; Portland (ME); On-site; USD 60,000 - 90,000; Full time

Job summary

Bank of America Merrill Wealth Management in Portland, ME is seeking a capable Wealth Management Client Associate to support Financial Advisors and clients with a client-first approach. You will educate clients on services, coordinate materials, and help manage risk while delivering personalized banking and investment guidance.

The role emphasizes collaboration, in-office culture, and ongoing professional growth, with opportunities to advance within a trusted wealth management team.

Qualifications

• Must hold FINRA SIE, Series 7, and Series 66 (63/65 accepted in lieu) or obtain within timeframe.
• Strong investment product knowledge.
• Client-centric mindset with focus on client interests.
• Self-starter with a strong work ethic.
• Ability to learn new information and technology platforms.
• Experience with client service and relationship management.
• Detail oriented and precise.
• Excellent verbal and written communication.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.

Responsibilities

• Provides excellent Client Service to clients through educating them on bank services.
• Ensures timeliness, accuracy, and completeness in client materials and follows up on requests.
• Ensures practices align with policies to support operational excellence and manage risk.
• Identifies and deepens client relationships, promoting banking offerings to FA.
• Supports day-to-day team activities and covers roles as needed with a client-first mindset.

Skills

Investment Knowledge

Client-centric Mindset

Learning Agility

Strong Work Ethic

Adaptability to Tech

MS Office & Salesforce

Relationship Management

Education

SIE License

Series 7

Series 66

Job description

Job Description

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.

Job Description

Merrill’s Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.

Merrill is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Merrill, we empower you to bring your whole self to work. We value the unique perspectives in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different skills and experiences that individuals bring from all backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Responsibilities

• Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
• Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
• Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
• Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
• Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset

Required Qualifications

• Currently holds FINRA Securities Industry Essentials (SIE), Series 7, and Series 66 (63 and 65 accepted in lieu of 66) **If these licenses are not currently held, they must be obtained within a specified timeframe if being hired into a registered job code**
• Possesses advanced industry knowledge and an understanding of investment products
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results
• Demonstrates a client-centric mindset, always acting in the best interest of the client
• Has the ability to learn and adapt to new information and technology platforms

Desired Qualifications

• Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience
• Is comfortable operating in a fast-paced environment with changing and evolving responsibilities
• Is detail oriented
• Demonstrates a commitment to continuous learning and professional growth
• Exhibits sound judgment and discretion when handling sensitive information
• Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce
• Demonstrates professional verbal and written communication skills

Skills

• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift

1st shift (United States of America)

Hours Per Week

37.5