Registered Veterinary Technician

Petco; Holly Springs (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Petco Animal Supplies, Inc. in Holly Springs, MS, is looking for a dedicated Veterinary Technician to deliver exceptional veterinary care and customer service in our full-service hospital. Responsibilities include assisting with medical appointments, surgeries, and patient management. Candidates must have completed education as a Credentialed Veterinary Technician and possess at least 1 year of experience. Successful candidates will demonstrate excellent communication skills and a compassionate attitude towards pets and their owners.

Qualifications

• Must have telephone and computer skills.
• Ability to maintain a professional attitude during stressful situations.

Responsibilities

• Provide excellent veterinary care and customer service.
• Assist veterinarian in surgeries and appointments.
• Schedule appointments and manage patient records.
• Prepare patients for surgical procedures and monitor recovery.

Skills

Excellent written and verbal communication skills

Compassion and professionalism

Team player with willingness to learn

Education

Completed college or equivalent education as a Credentialed Veterinary Technician

At least 1 year experience as a Veterinary Technician

Job description

Position Purpose

The purpose of this Veterinarian Technician position involves providing excellent veterinary care to our Vetco Total Care full‑service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are responsible for fostering cohesion and motivation within the hospital partners.

Essential Job Functions

• Greet clients and patients arriving for appointments or walk‑ins, escort into an exam room, obtain weight and vital signs, record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history.
• Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty.
• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record.
• Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable.
• Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.
• Provide in‑hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination.
• Participate in the training of new staff members and general dissemination of knowledge as required.
• Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre‑determined maintenance schedule.

Other Duties and Responsibilities

• Perform additional duties as assigned.
• Provide backup phone and front desk support as needed.

Planning and Problem Solving

Like all team members, the Veterinary Technician plays a crucial role in ensuring that day‑to‑day operation of the hospital is efficient and provides an optimal experience for our patients and clients.

Impact

This position will impact the organization by contributing to the growth of a productive practice while focusing on a high‑quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that we have a cohesive, well‑trained, and motivated technical team. The desired result is the creation of an optimal environment that ensures employee retention, patient well‑being, and customer satisfaction.

Supervisory Responsibility

This position has no immediate supervisory duties.

Education/Experience

• College or college‑equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located.
• Must have at least 1‑year previous experience as a Veterinary Technician or working in a veterinary practice.
• Must have excellent written and verbal communication skills.
• Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
• Must have telephone and computer skills.
• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.

Work Environment

The majority of job duties are conducted in the Vetco Total Care full‑service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner’s time will be spent in direct contact with clients and their pets.

Contacts

This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes.

Petco Animal Supplies, Inc. Equal Opportunity Employer Statement

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.