Registered Operations Manager

00015 Ameriprise Financial Services, LLC.; Daytona Beach (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Ameriprise Financial is seeking a Registered Operations Leader (ROL) in a growing branch to oversee branch staff, provide direct practice support for advisors, and manage financial reporting and related tasks.

You will partner with the Branch Manager to execute business plans, improve client experience, drive revenue growth, supervise performance, and ensure compliance with regulatory requirements across operations.

Qualifications

• Bachelor's degree or equivalent.
• 5–7 years of relevant experience.
• Series 7 or ability to obtain within 150 days.
• State securities agent registration (S63 or S66) or ability to obtain within 150 days.
• State IAR registration (S65 or S66) or ability to obtain within 150 days.
• Life, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days.
• Previous supervisory experience including knowledge of HR policies and labor laws.
• Excellent written and verbal communication skills; demonstrated ability to motivate team members to delivery results.
• Ability to manage multiple priorities in a fast paced environment with little or no supervision and strong organizational/time management skills.
• Detail orientated, strong math, and analytical skills.

Responsibilities

• Manage activities that support business results, revenue growth, client experience and efficiencies in practice.
• Manage resources to achieve business results, including revenue and client acquisition targets.
• Partner with Branch Manager to ensure advisor business plans are completed and marketing events are tracked and measured.
• Assist advisors in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions.
• Prepare and summarize client meetings by scheduling and confirming meetings, crafting an agenda and summary of meeting, escorting clients to advisors office and providing follow-up.
• Prepare and ensure new business paperwork processes are successfully filled out.

Skills

Leadership

Supervisory experience

HR knowledge

Communication skills

Time management

Analytical skills

Detail oriented

Team collaboration

Education

Bachelor's degree or equivalent

Job description

About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Are you looking to advance your career with an industry-leading firm? Ameriprise is seeking a Registered Operations Leader (ROL) in a branch that is experiencing substantial growth to manage operational structures and processes that support the business objectives of the branch. This role holds significant career growth opportunity. The ROL will be responsible for leadership of branch staff, direct practice support for one or more advisors, and provide financial management/reporting and related tasks while working directly with both employee advisors and the Branch Manager.

Key Responsibilities

• Manage activities that support business results, revenue growth, client experience and efficiencies in practice.


• Manage resources to achieve business results, including revenue and client acquisition targets.


• Partner with Branch Manager to ensure advisor business plans are completed and marketing events are tracked and measured.


• Assist advisors in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions.


• Prepare and summarize client meetings by scheduling and confirming meetings, crafting an agenda and summary of meeting, escorting clients to advisors office and providing follow-up.


• Prepare and ensure new business paperwork processes are successfully filled out.


• Provide general administrative duties such as answering phones, processing reports, preparing correspondence, setup files, etc.


• Build, manage, track and analyze reports and branch vitals.


• Review advisor expense reports, branch P & L, budgeting, reporting/correcting errors, identify and implement expense reduction opportunities.


• Partner with Registered Principal to ensure compliance support is established and training needs are met.


• Lead real estate and facilities initiatives.


• Lead, coach, mentor and provide performance management for direct reports.


• Partner with Senior Operations Leader and Regional Director of Operations to determine staffing needs; request, hire and allocate staff.


• Conduct 1:1s with staff.

Required Qualifications

• Bachelors degree or equivalent.


• 5 - 7 Relevant Experience Required.


• Series 7 or ability to obtain within 150 days.


• State securities agent registration (S63 or S66) or ability to obtain within 150 days.


• State IAR registration (S65 or S66) or ability to obtain within 150 days.


• Life, Accident, and Health licenses & Variable Contracts or ability to obtain within 150 days.


• Previous successful supervisory experience including knowledge of HR policies and labor laws.


• Excellent written and verbal communication skills; demonstrated ability to motivate team members to delivery results.


• Ability to manage multiple priorities in a fast paced environment with little or no supervision and strong organizational/time management skills.


• Able to communicate with all levels within the organization.


• Detail orientated, strong math, and analytical skills.


• Good organization and time management skills.


• Process oriented and can work with a team.


• Proficient with standard business software applications.

Contract & Work Details

Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Business Support & Operations Line of Business AAG Ameriprise Advisor Group

Equal Opportunity Employment

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Company History & Culture

Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact.

Business Overview

As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers:
Ameriprise Financial: Financial planning, advice and wealth management.
Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients.
RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth.
Explore opportunities within each business and region below. Ameriprise US | Careers Ameriprise India | Careers Columbia Threadneedle Investments US | Careers Columbia Threadneedle Investments EMEA APAC | Careers RiverSource | Careers