Registered Nurse - Team Lead - Ambulatory ENT Services - RN TL

Mayo Clinic; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision plan

HSA/FSAs

Job summary

Mayo Clinic Arizona is seeking a Nurse Team Leader for the Ambulatory ENT service. This role leads the unit's nursing staff, coordinates daily operations, and supports patient-centered care across ENT, Head & Neck, and related services.

The TL collaborates with management to plan, implement, and evaluate nursing care while promoting evidence-based practice. Join a dynamic clinic with 36 rooms and a dedicated procedural space, offering opportunities to mentor, develop staff, and advance

Qualifications

• RN license required.
• 2 years of nursing experience required.
• ENT and TL experience preferred.
• Experience working in a team environment.
• Ability to work autonomously and in a team, directing patient flow.
• Demonstrated leadership and communication skills.
• Flexibility to work days/evenings/nights/weekends/on-call.
• Computer skills with electronic medical record systems.

Responsibilities

• Coordinate nursing care and staff on the unit.
• Lead and mentor staff; participate in teaching and quality improvements.
• Coordinate planning and assignment of work and patient flow.

Skills

Nursing leadership

Team coordination

Communication

Evidence-based practice

Education

RN licensure

Tools

EMR systems

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

City Phoenix

State AZ

Remote NO

Department Nursing

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The RN Team Leader acts as a formal and informal leader on the unit. The TL participates and collaborates with the management staff to assist with the daily planning and coordination of the assigned work unit. The TL delegates patient care according to skill level, experience, patient acuity, fiscal accountability, and availability of resources. The Team Leader provides leadership through activities that include development of staff, teaching, precepting, committee work, quality improvements and participation in evidence-based practice and research. The TL is accountable for the coordination of nursing care, including direct patient care, patient/family education and transitions of care. The TL supports professional nursing practice across practice settings and across the continuum of care to meet the needs of the patient and family. The TL will function within the Mayo Nursing Care Model, which includes accountability for planning, implementing, evaluating, and communicating all phases of nursing care for assigned patients. The ANA Nursing: Scope and Standards of Practice provide a basis for the practice of the RN.

This role is eligible for TN sponsorship.

Mayo Clinic Arizona’s Ambulatory ENT (Otolaryngology) Team Lead Nursing Role

Mayo Clinic Arizona’s Ambulatory ENT practice is a highly specialized surgical and procedural department focused on comprehensive care across:

• Otorhinolaryngology (ENT)
• Head and Neck Surgery
• Facial Plastics
• Audiology
• Speech Language Pathology

This dynamic clinic supports a wide range of complex patient needs, from routine ENT concerns to advanced surgical care and in-clinic procedures. Our practice currently includes 36 clinic rooms and a dedicated procedural (C-op) space to support more advanced in-office interventions.

We are in an exciting period of growth and transformation, making this an ideal time to join a team that is actively shaping the future of ambulatory specialty care. As a Team Lead, you will play a key role in supporting daily operations, mentoring staff, and fostering a collaborative, patient-centered environment.

Our nurses are integral in guiding patients through diagnosis, treatment, and recovery, delivering compassionate care while navigating highly specialized clinical pathways. This role offers the opportunity to expand your leadership skills while working alongside a multidisciplinary team at the forefront of Mayo Clinic’s ENT practice.

Join a culture grounded in teamwork, innovation, and excellence, where you can make a meaningful impact on both patient care and staff development.

ENT's Success Tool Kit

• A strong voice to advocate for your patient. You got into nursing to care for and help those who need someone to speak up for them. At the Mayo Clinic Arizona, you will use that voice. #Compassion #Healing
• A great multidisciplinary team. The best patient experiences do not happen because of one great physician or nurse or specialist. They happen when we bring together highly skilled teams who are hyper-focused on creating the best outcomes. #Excellence #Innovation
• Mutual Respect and Trust. It is not enough to have a bunch of smart people advocating for patients. There must be a culture of safety, so those people can speak up—regardless of job title. #Respect #Integrity
• A w illingness to learn . Our staff care for complicated medical patients. We do not expect you to know it all. We believe in and are proud of the quality of our nursing practice. On 5 Central you will have resources and a team available to support your career. #Teamwork
• Compensation and benefits. You can take better care of our patients when Mayo Clinic is taking care of you. There are way too many benefits to list here, so we’ll just leave this link here for you: Benefit highlights booklet

Qualifications

Graduate of a Baccalaureate degree in a nursing program.

• 2 years of nursing experience required.
• ENT and TL experience preferred.
• Experience working in a team environment.
• Ability to work autonomously and in a team environment, making decisions and directing work and patient flow to achieve maximum work unit efficiency.
• Demonstrated leadership, effective communicator, and excellent critical thinking skills.
• Ability to adapt to unpredictable situations within the work setting.
• Computer skills required, prior experience with electronic medical record systems preferred.
• Demonstrated knowledge and proficiency in work unit specialty area preferred.
• Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call.
• Current RN licensure by applicable state requirements.
• Arizona - Maintains Basic Life Support (BLS) competency.
• Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area.
• Additional state licensure(s) and/or specialty certification/training as required by the work area.

Exemption Status

Nonexempt

Compensation Detail

Mayo Clinic has an innovative nursing compensation model that rewards for experience, education, and dedication to the organization. When combined with our competitive tuition reimbursement program, the compensation approach empowers nurses to grow professionally and maximize their earning potential.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Days Monday-Friday 0800-1700

Weekend Schedule

No weekends No call

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" . Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.