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The Utilization Management Nurse (UM) Coordinator at Wellstar Cobb Hospital conducts medical necessity reviews around the clock to support safe transitions of care. Using MCG criteria and EPIC, the UM nurse communicates with payers and care teams to secure timely authorizations for hospital admissions and days.
Support is provided across multiple units with a focus on reducing delays, monitoring ALOS, and ensuring accurate documentation and escalation when denials occur.
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift Various (United States of America) This role is PRN Various Shifts - at Cobb Hospital Learn more about Cobb Hospital: https://www.wellstar.org/locations/hospital/cobb-medical-center
Minimum 3 years Strong clinical knowledge with clinical practice/experience.
Required PRN Requirements: four (4) shifts in a four-week schedule period Work one (1) major and one (1) minor holiday per year, or as otherwise assigned by departmental rotation.
The Utilization Management Nurse (UM) Coordinator is responsible for conducting medical necessity reviews 24 hours per day, 7 days per week. Utilizing mcg Indicia, clinical reviews are performed and clinical information shared with payers and authorization status shared with the care team on the coordination of safe transitions of care for a defined patient population.
The Utilization Management Nurse will perform utilization review every day by looking at all new admissions, all observation cases and concurrent reviews. They will be assigned to specific payer(s)/and or units/and or patient class. All clinical reviews will be performed, utilizing mcg Indicia when specified, in conjunction with medical records documentation communication with physicians and physician's advisors.
The UM nurse will gather clinical information and apply the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to complete the determination/recommendation for the most appropriate level of care status and provide supporting clinical information to the payers. Along the continuum of care, communicates with providers and other parties to facilitate care/treatment.
Utilization Management Nurse will obtain timely authorization of all ALOS days from payers and ensure this is documented in the appropriate place in EPIC to enable timely billing. Will monitor post discharge, prebill accounts that do not have an authorization on file, ALOS versus days authorized variances, and/or other account discrepancies identified that will result in the account being denied by the payor that require clinical expertise.
The UM Nurse will communicate with third party payors to resolve discrepancies prior to billing.
Accurately and concisely documents all communications and action taken on the account in accordance with policies and procedures.
Escalate medical review request and/or denial activities to management as needed UM Nurse will work post discharge, prebill accounts efficiently and effectively daily to resolve accounts with missing authorization numbers, ALOS vs. authorized days or other discrepancies.
Evaluates clinical documentation in patient records and escalates issues through the established chain of command.
Tracks avoidable days accurately in the avoidable day module in EPIC.
Perform accurate and timely documentation of all review activities.
Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.
Associates Nursing or Diploma (Nurse) Nursing or Bachelors Nursing-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor Additional License(s) and Certification(s):
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Knowledge of Case Management process. Medium Excellent verbal and written communication skills. High Strong organizational skills. High Ability to build strong and trusting relationships with physicians and the multidisciplinary team. High Knowledgeable with utilizing screening criteria in review of clinical data and identifying variance. Medium Ability to critically think and analyze information, effect change, and effectively impact timely throughput. High Strong computer skills required. High
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more. Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.
At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.
OUR MISSION: To enhance the health and well-being of every person we serve.
OUR VISION: Deliver world-class healthcare to every person, every time.
OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care. Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top‑notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.