Registered Nurse (RN) Pediatric Call Center

Carolinas Medical Center; Charlotte (NC); Remote; USD 49.000 - 73.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health benefits

Dental and Vision

Retirement plan

Education assistance

Zusammenfassung

Advocate Health in Charlotte, NC seeks an experienced Registered Nurse for pediatric telephone triage. The role supports remote or call-center work within 1 hour of a center; 40 hours weekly across four 10-hour shifts; BSN preferred, RN license required.

Responsibilities include triage across diverse pediatric populations, coordinating care, documenting encounters, and communicating with practices and leadership.

Qualifikationen

• RN with pediatric experience preferred.
• Graduate from accredited nursing school.
• RN license in applicable state required.
• BSN preferred.
• BLS certification required.

Aufgaben

• Performs telephone triage with pediatric population.
• Assesses needed care and coordinates with patients and care teams.
• Provides comprehensive nursing assessment in an untraditional setting.
• Participates in team conferences and supports patient education needs.
• Notifies practices, physicians, and care clients of encounters and concerns before office opening.
• Communicates operational concerns to leadership.

Kenntnisse

Telephone triage

Pediatric nursing

BSN (preferred)

RN license (state)

BLS

Ausbildung

Graduate from accredited school of nursing

RN license in applicable state

BSN preferred

Tools

Phone headset

Jobbeschreibung

Department:

01450 GCMG Piedmont Pediatrics - Pediatrics: General

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Four 10 hr shifts a week

Details of the position/day to day responsibilities:

Performs telephone triage with the pediatric population

Position can be remote or in one of our call centers, but must live within 1hr of a call center

Qualifications/Requirements:

5 years of RN experience and pediatric experience preferred

Graduate from accredited school of nursing

BSN preferred

Pay Range:

$35.50 - $53.25

Essential Functions

• Performs telephone triage with diverse patient population.
• Assesses needed care and collaborates with patients, and others, to provide clinical solutions.
• Provides comprehensive nursing assessment in an untraditional nursing environment.
• Actively participates in team conferences and helps assess patient education needs.
• Notifies each practice, physician, and/or managed care client of all encounters with patients, parents or managed care clients regardless of follow-up needs before office opening.
• Notifies designated leadership of operational concerns.

Physical Requirements

Work requires long periods of sitting and utilizing a telephone headset. Work requires walking, standing, lifting, reaching, stooping, bending, pushing and pulling. Must be able to lift 25 pounds. Must speak English and adapt to fit the patient audience while conveying information. Intact sense of sight, hearing, smell, and touch. Good finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient or call center conditions.

Education, Experience and Certifications

Graduate from an accredited School of Nursing required. BSN preferred. Current license to practice as a Registered Nurse in the state of applicable state required. Must apply for and maintain a South Carolina Registered Nurse license and any other Registered Nurse licenses from states that new clients may reside in. Experience in telephone triage, pediatrics and ED triage is desired.BLS required per policy guidelines.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.