Registered Nurse RN Patient Navigator Outpatient Neurology

Banner Health; Scottsdale (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Banner Health in Scottsdale is expanding its Neurology Clinic and seeks an experienced RN Navigator to join the opening team for February 2027. You will coordinate care across disciplines, guide patients and families from screening through treatment, and partner with physicians, specialists and community providers.

The role requires a BSN, current RN license in Arizona, BLS, and about five years of clinical experience.

Qualifications

• Bachelor's degree in nursing required.
• Current RN license in Arizona required.
• BLS certification required.
• Minimum 5 years of clinical experience.
• Excellent organizational and communication skills; knowledge of care coordination, legal and financial aspects of diagnostic services.

Responsibilities

• Assess and implement the plan of care; monitor progress and resource utilization.
• Evaluate medical necessity and coordinate initial tests and consultations.
• Coordinate diagnostic services and referrals with physicians and providers.
• Explain diagnostic processes and care plans to patient and family; provide information and support.
• Set functional, measurable goals; plan discharge and transitions of care.
• Support end-of-life care coordination and emotional support for patient and family.
• Participate in process improvement to optimize outcomes and patient satisfaction.
• Collaborate with physicians, payers, and health care team; communicate with stakeholders as required.

Skills

Care coordination

Patient advocacy

Interdisciplinary collaboration

Documentation

Clinical assessment

Education

Bachelor's degree in nursing

Tools

EMR system

Medical coding knowledge

Job description

Primary City/State:Scottsdale, ArizonaDepartment Name:Neurology-SHCWork Shift:DayJob Category:Clinical CareFind your path in health care. Our team members make Banner Health a Great Place To Work. Learn how you can join our dedicated team of professionals.We are seeking an experienced candidate with established knowledge to join the opening team at our new Scottsdale facility, anticipated to launch in early 2027. If selected, you will train at our Banner University Medical Center in Phoenix until the facility's opening date, bringing your expertise and passion for excellence to help shape the foundation of this exciting new location. Click Here to learn more about our Scottsdale Health Center: https://www.bannerhealth.com/banner-scottsdaleAs a RN Navigator in our Neurology Clinic, you will play a vital role in delivering comprehensive, patient-centered care coordination when we open our doors in February 2027. In this position, you will work alongside a dedicated multidisciplinary team to guide patients and their families through every step of the neurological care journey, from initial screening and diagnosis through treatment and beyond. You will serve as a trusted advocate and resource, helping to identify and overcome barriers to quality medical and psychosocial care while ensuring that patients and families are informed, supported, and empowered throughout the process. Through collaboration with physicians, specialists, and community providers, you will coordinate timely referrals, consultations, and services that reflect a holistic approach to care, all while contributing to continuous process improvement and the highest standards of clinical excellence.Schedule: Monday - Friday 8am-5pmBanner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.POSITION SUMMARYThis position provides comprehensive care coordination, supporting a holistic and coordinated approach across the continuum of care. This position assists with informed decision-making; collaborating with a multi-disciplinary team to allow for timely screening, diagnosis, treatment and increased supportive care throughout the patient experience. This position provides individual assistance to patients, families and caregivers to help identify and overcome barriers which may hinder quality medical and psychosocial patient care.CORE FUNCTIONS1. Assesses the patient’s plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient’s health care needs.2. Evaluates the medical necessity and appropriateness of care, optimizing patient outcomes. Serves as a liaison for referring physicians and assists with scheduling initial tests and consultations.3. Assists the patient/family through diagnostic services, treatment and care. Coordinates disease care using an interdisciplinary holistic approach, making appropriate referrals and consultations in coordination with physicians and providers.4. Ensures that the patient and family understand the diagnostic processes, care strategy and recommended actions, and are provided with appropriate information in coordination with physician and health care providers. Responds to patient requests for information regarding the disease process, expected side effects and community resources.5. Evaluates patient’s functional abilities and limitations. Determines if intervention is needed. Establishes treatment goals that are functional, measurable, patient related and reflect key limiting factors. Establishes and implements a plan of care to achieve treatment goals. Collaborates with patient and family when setting goal; initiates discharge planning. Recommends additions to or modifications of referring orders.6. Supports the patient and family during difficult decision-making periods. Assist in coordination of end of life care for patient and family and provides emotional support.7. Supports process improvement activities for populations of patients to achieve the optimal clinical, financial, operational, and satisfaction outcomes. Participates in staff development to maintain current standards of practice and ensure the highest quality of care.8. Establishes and promotes a collaborative relationship with physicians, payers, and other members of the health care team. Collects and communicates pertinent, timely information to payers and others to fulfill utilization and regulatory requirements.9. This position works independently, with freedom to determine how to best accomplish functions within established procedures. This position confers with supervisor on any unusual situations. This position is facility-based with no budgetary responsibility. Internal customers include all levels of staff, including physicians. External customers include patients, families, employees of other healthcare institutions, physician offices, referring physicians, community providers and agencies, payers, provider networks, and regulatory agencies. This position requires making decisions related to patient care coordination throughout various facilities and with various specialty practices. Decision making required for treatment and standardization of care of patients. This position requires complex problem solving related to plan of care for evaluation, treatment, and discharge planning for patients.MINIMUM QUALIFICATIONSMust possess knowledge as normally obtained through the completion of a Bachelor's degree in nursing or related field.Requires a current RN license in the state of practice. BLS certification required.Requires a proficiency level typically achieved with 5 years clinical experience. Requires excellent organizational skills and clinical knowledge regarding specialty care services, as well as care coordination of services, legal and financial aspects of diagnostic services and health services in specialty area. Requires effective communication and writing skills, good time management skills and knowledge of word processing and database software applications. Requires the ability to teach both clinical and non-clinical personnel regarding care and diagnostics services. Also requires a good understanding of process improvement.PREFERRED QUALIFICATIONSCurrent certification in specialty area preferred. Prior Case Management experience preferred.Additional related education and/or experience preferred.EEO Statement:EEO/Disabled/VeteransOur organization supports a drug-free work environment.Privacy Policy:Privacy Policy