Registered Nurse (RN) Navigator — Cardiac Physicians — Marshall Nemer Pavillion

Bon Secours Mercy Health; Paducah (KY); On-site; USD 65,000 - 85,000; Full time

Job summary

Bon Secours Mercy Health in Paducah, KY seeks an RN Navigator for Cardiac Physicians at Marshall Nemer Pavilion. The role guides patients through diagnoses, treatment options, scheduling, and connects them with community resources to ensure a smooth care journey.

You will coordinate care across multidisciplinary teams, advocate for patients, monitor progress, and support education programs. Requires RN licensure, 3 years of direct patient care, and preferred Oncology Nurse Navigator or Breast

Qualifications

• 3 years of direct patient care experience as an RN.
• Experience coordinating across multidisciplinary teams and navigating care plans.

Responsibilities

• Guide patients through diagnoses and treatment options.
• Coordinate communication between patients and care providers.
• Advocate for multidisciplinary care planning and documentation.
• Monitor patient progress and adjust treatment plans.
• Facilitate appointments with care team services.
• Participate in patient education programs and community outreach.
• Track patient outcomes and report quality metrics.

Skills

Patient education

Care coordination

Communication

Advocacy

Education

Bachelor's degree in nursing

Licensed Registered Nurse (RN) in state of practice

BLS Basic Life Support

ONN-CG Oncology Nurse Navigator Certification

BHCN Breast Health Navigator Certification

Tools

Electronic Health Records

Job description

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Registered Nurse (RN) Navigator — Cardiac Physicians — Marshall Nemer Pavillion

Job Summary

The RN Navigator provides essential support to patients by guiding them through the healthcare system, ensuring they have access to necessary resources, and helping them manage all aspects of their care journey. This role involves assisting patients in understanding their medical condition(s) and treatment plans, including assisting patients with scheduling, overcoming logistical barriers, and connecting them with community resources to ensure a smooth and supportive healthcare experience. Navigators may work in a specific specialty area (ex: oncology, women’s/breast health, cardiology, neuro, etc.) based on organizational/patient needs and clinical background, to provide focused patient navigation support.

Essential Functions

• Guides patients in understanding their diagnoses, treatment options, and the healthcare process, including developing patient education programs and tools.
• Serves as the essential link for communication and assessment between patients and all care providers.
• Coordinates and advocates for care across multidisciplinary teams, ensuring that all medical, social, and psychological needs are addressed. This may involve scheduling multidisciplinary planning conferences, developing concise patient summaries for use by the care team, and documenting recommendations using standardized protocols in accordance with nationally recognized care guidelines.
• Monitors patient progress and communicates with the care team to adjust treatment plans as necessary.
• Facilitates appointments for consultations and support services within established service standards, including social workers, dietitians, physicians, etc.
• Participates in patient education programs, community outreach, and quality improvement initiatives.
• Tracks patient outcomes, ensuring findings are communicated to patient/providers. May also prepare reports to support quality initiatives and programs.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

Bachelor’s degree in nursing (preferred)

Licensure/Certification

• Licensed Registered Nurse in state of practice (required)
• BLS Basic Life Support – American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care at BSMH; required at hire for RSFH)
• Oncology Nurse Navigator – Certified Generalist (ONN-CG) – Academy of Oncology Nurse & Patient Navigators (preferred, if placed in Oncology department)
• Breast Health Clinical Navigator (BHCN) – National Consortium of Breast Centers (NCBC) (preferred, if placed in Mammography department)

Experience

3 years of direct patient care experience as an RN (required)

Experience With Discharge Planning Or Utilization Review (preferred)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affir­matic Action and Equal Opportunity Employers, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]