Registered Nurse (RN) Inpatient Care Coordinator

IHA; Springfield (MA); On-site; USD 83,000 - 133,000; Full time

Job summary

Mercy Medical Center in Springfield, MA is seeking an RN Inpatient Care Coordinator to coordinate patient care from admission through discharge, assess clinical and psychosocial needs, and develop individualized care plans. You will collaborate with physicians, nurses, social workers, case managers, and ancillary staff to ensure smooth transitions and advocate for patients’ well-being.

Responsibilities include monitoring progress, adjusting plans, and ensuring alignment with regulatory

Qualifications

• Education: Graduate of an accredited nursing program; BSN preferred.
• Licensure: Current RN license to practice in Massachusetts.
• Certification: Case management certification or eligibility within 1 year.

Responsibilities

• Coordinate inpatient care from admission through discharge.
• Assess clinical, psychosocial, and discharge planning needs.
• Develop, implement, and monitor individualized plans of care.
• Collaborate with physicians, nurses, social workers, case managers, and staff.
• Monitor progress and adjust care plans based on evolving needs.

Skills

Case management

Utilization review

Interdisciplinary collaboration

Managed care knowledge

CMS/HCFA awareness

Education

Graduate of accredited nursing program

BSN preferred

Massachusetts RN license

Tools

MCG

InterQual

Job description

Employment Type

Full time

Shift

Day Shift

Description

At Mercy Medical Center, our RN Inpatient Care Coordinators are responsible for coordinating patient care, assessing patient needs, and developing individualized care plans. They collaborate closely with healthcare providers, monitor patient progress, and ensure smooth transitions between levels of care while advocating for patients’ overall well‑being.

What You Will Do

• Coordinate and manage inpatient care from admission through discharge.
• Assess patients’ clinical, psychosocial, and discharge planning needs.
• Develop, implement, and monitor individualized plans of care.
• Collaborate with physicians, nurses, social workers, case managers, and ancillary staff.
• Monitor patient progress and adjust care plans based on ongoing and anticipated needs.

Minimum Qualifications

• Education: Graduate of an accredited college or university affiliated nursing program. BSN graduate preferred.
• Licensure: Current Licensure as a Registered Nurse RN in Massachusetts.
• Certification: BLS (AHA/ARC). Certification in Case Management (ACM, CCM) required within one year of employment after meeting minimum requirements.

Preferred Skills

• Experience: 3–5 years of experience in case management, utilization review, or a related role preferred
• Hospital or community-based healthcare experience preferred
• Demonstrated proficiency with nationally recognized medical utilization criteria, including MCG, InterQual, and others as applicable
• Solid understanding of managed care methodologies and applicable CMS/HCFA, OBRA, and Massachusetts state regulatory requirements

Work Schedule

• Full Time-40 Hours/4-10 Hour Shifts-7:00am-5:30pm
• Every Other Weekend/Holiday

Pay Range

$83,304.00 to $133,328.00

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Ministry/Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.