Registered Nurse (RN) - Case Manager, Clinical Support Specialist

Massachusetts Health & Hospital Association; Memphis (TN); On-site; USD 70,000 - 95,000; Full time

Job summary

Massachusetts Health & Hospital Association is seeking a Registered Nurse (RN) Case Manager, Clinical Support Specialist to coordinate patient care, ensure safe transitions, and optimize discharge planning across acute care settings.

The role emphasizes assessing needs, managing resources responsibly, collaborating with social work, and identifying patients at risk for readmission to deliver timely interventions that support value-based care.

Qualifications

• Graduate of an accredited nursing program.
• At least 2 years of acute hospital case management or healthcare experience.
• Active RN license in the practice state(s).
• Preferred: Bachelor's or master's degree in nursing, 5 years of leadership in case management, ACM accreditation.

Responsibilities

• Facilitate care transitions through effective resource management and patient assessment.
• Balance clinical needs with financial considerations, advocating for patient needs while managing resources judiciously.
• Develop and implement transition plans by integrating patient assessments, preferences, and available resources.
• Identify patients at risk for readmission and initiate appropriate interventions, including referrals to Social Work or Case Review.
• Screen patients for factors affecting care progression and intervene to promote timely throughput.
• Perform related duties as required.

Skills

RN degree

Case management

Resource management

Patient advocacy

Education

Bachelor's or Master's in Nursing

ACM accreditation (preferred)

Job description

Role Overview

The Registered Nurse (RN) Case Manager, Clinical Support Specialist is responsible for coordinating patient care to ensure optimal health outcomes, appropriate resource utilization, and timely discharges.

Key Responsibilities

• Facilitate care transitions through effective resource management and patient assessment.
• Balance clinical needs with financial considerations, advocating for patient needs while managing resources judiciously.
• Develop and implement transition plans by integrating patient assessments, preferences, and available resources.
• Identify patients at risk for readmission and initiate appropriate interventions, including referrals to Social Work or Case Review.
• Screen patients for factors affecting care progression and intervene to promote timely throughput.
• Perform related duties as required.

Qualifications & Skills

• Graduate of an accredited nursing program.
• At least 2 years of acute hospital case management or healthcare experience.
• Active RN license in the practice state(s).
• Preferred: Bachelor's or master's degree in nursing, 5 years of leadership in case management, and accreditation as an Accredited Case Manager (ACM).