Registered Nurse - Patient Navigator

Lehigh Valley Health Network, Inc.; Allentown (Lehigh County); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Lehigh Valley Health Network is seeking a Registered Nurse to serve as a clinical liaison, coordinating care across services and supporting patient education materials.

You will work with the care team to monitor progress, develop quality metrics, and assist in referrals for uninsured or underinsured patients.

Qualifikationen

• RN with PA license upon hire.
• Two years RN experience required.
• Ability to maintain confidentiality of records and information.
• Knowledge of patient education techniques and principles.
• Knowledge of community resources and how to access them effectively.
• Must demonstrate skills in obesity management theories and practices.
• Proficient in Microsoft Office applications.
• Skilled in medical and psycho-social assessment.

Aufgaben

• Helps patients and family navigate care and treatment options.
• Assesses and coordinates continuity of care and service delivery.
• Collaborates with the medical team for follow-up and progress monitoring.
• Participates in development and review of quality metrics.
• Develops and implements patient education materials.
• Identifies indicators to monitor patient outcomes with marketing data.
• Compiles data, tracks outcomes, and suggests process improvements.
• Reports quality issues to improve efficiency and engages in risk management.
• Acts as clinical liaison for new and existing patients.
• Provides referrals for follow-up care for uninsured or underinsured patients.

Kenntnisse

Nursing experience

Patient education

Confidentiality

Microsoft Office

Medical assessment

Psycho-social assessment

Ausbildung

Specialized Diploma Nursing

Bachelor’s Degree in Nursing

Tools

Microsoft Office

Jobbeschreibung

Summary

Serves as a primary point of contact for patients, family members, and referring physicians to access care. Decreases fragmentation of care and coordinates services. Serves as a clinical liaison for the new and existing patients. Assists in administrative functions and in the development and implementation of patient care protocols, clinical pathways, and in updating patient policies and procedures. Coordinates efforts for treatment and promotes quality improvement and educational efforts.

Job Duties

• Helps patients and their family members “navigate” their medical care by helping them find solutions to treatment-related problems.
• Assesses and monitors the continuity of care and expedites and coordinates the delivery of services to facilitate a patient’s progress through their care.
• Collaborates with the patient’s medical team for follow-up and monitors patients’ progress.
• Participates in the development, process implementation, and review of quality metrics.
• Participates in the development and implementation of patient education materials.
• Identifies appropriate indicators to monitor and track patients in conjunction with marketing, patient data advertising campaigns, and patient referral outcomes.
• Compiles data, tracks outcomes, and makes recommendations for process improvement.
• Assists in the identification and reporting of quality issues to improve efficiency. Engages in quality assessment, utilization review, risk management, and infection control.
• Functions as a clinical liaison for new and existing patients using approved criteria and direct clinical experience.
• Provides referrals and support for follow-up care for patients who are uninsured or underinsured.

Minimum Qualifications

• Specialized Diploma Nursing
• 2 years Experience working as an RN.
• Ability to maintain confidentiality of records and information.
• Knowledge of patient education techniques and principles.
• Knowledge of community resources and how to access them effectively and efficiently.
• Must demonstrate skills and knowledge in obesity management theories, practices, and techniques.
• Proficient in Microsoft Office applications.
• Skilled in both medical and psycho-social assessment.
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire

Preferred Qualifications

• Bachelor’s Degree Nursing

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift

Day Shift

Address

1627 Chew St

Primary Location

Lehigh Valley Hospital- 17th Street

Position Type

Onsite

Union

Not Applicable

Work Schedule

Mon-Friday 8: 00-4:30

Department

1012-85106 LVPG-L Fleming Memory Center - 17th St