Registered Nurse (MNA) Anticoagulation Managment Services Atrius Health (per diem)

UnitedHealth Group; Massachusetts; On-site; USD 40,000 - 72,000; Full time

Job summary

UnitedHealth Group in Watertown, MA is seeking a Registered Nurse for Anticoagulation Management Services. You will deliver care within nursing practice standards and manage patient education and care transitions.

The role emphasizes reviewing patient inquiries via calls, portal messages, secure chat, and referrals; prioritizing needs; and guiding care within the nursing scope while supporting quality initiatives and EMR workflows.

Qualifications

• Graduate of a state-approved nursing program.
• Current, unrestricted nursing license in Massachusetts.
• At least 5 years of experience in a clinical pharmacy setting.
• Experience with EMR systems or related technology.

Responsibilities

• Build therapeutic and supportive relationships with patients and families, providing education and managing care transitions.
• Assess patient symptoms and concerns received via calls, patient portal messages, secure chat, and referrals.
• Prioritize patient needs based on clinical urgency and protocols.
• Escalate complex or urgent issues to GI physicians or APCs.
• Review patient inquiries regarding GI conditions, medications, test results, and treatment plans.
• Provide clinical guidance within nursing scope of practice.
• Contribute to quality improvement and mentor nursing staff, ensuring patient safety.
• Manage EMR in-basket workflows and address portal messages, refill requests, and test results.
• Identify messages requiring provider review and route appropriately.

Skills

EMR experience

Education

Graduate of a State-approved school of nursing

Tools

EMR systems

Job description

About This Role

As a Registered Nurse in Anticoagulation Management Services, you will be responsible for effective care delivery and management of patient care within a specialty, utilizing the nursing process and adhering to current standards of nursing practice.

Highlights

• Pay: $29 - $52/hour
• Location: Watertown, MA
• Facility: Atrius Health
• Brand/Division: Optum
• Department/Unit: Clinical Pharmacy - Anticoagulation Management Services
• Schedule: Per Diem

What You'll Do

• Build therapeutic and supportive relationships with patients and families, providing education and managing care transitions.
• Assess patient symptoms and concerns received through telephone calls, patient portal messages, secure chat, and referrals.
• Prioritize patient needs based on clinical urgency and established protocols.
• Escalate complex or urgent clinical issues to GI physicians or Advanced Practice Clinicians (APCs).
• Review and respond to patient inquiries regarding GI conditions, medications, test results, and treatment plans.
• Provide clinical guidance within nursing scope of practice.
• Contribute to quality improvement initiatives, mentor nursing staff, and uphold high standards of patient service and safety.
• Manage electronic medical record (EMR) in-basket workflows.
• Review and address patient portal messages, refill requests, test results, and provider communications.
• Identify messages requiring provider review and route appropriately.

Requirements

Education

• Graduate of a State-approved school of nursing

Experience

• 5+ years of experience in Clinical Pharmacy setting

Licenses & Certifications

• Current, unrestricted license to practice professional nursing in the Commonwealth of Massachusetts
• Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience

About UnitedHealth Group

UnitedHealth Group is a leading healthcare provider committed to delivering exceptional patient care. They focus on helping people live healthier lives and making the health system work better for everyone.