Registered Nurse Manager - Outpatient Services

Valley Cities Behavioral Health Care; Seattle (WA); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Signing bonus

Job summary

Valley Cities Behavioral Health Care is seeking a Registered Nurse Manager to oversee RN care coordination across multiple clinics and ensure clinical excellence in a CCBHC environment. This exempt, full-time role includes leadership over a diverse medical support team and collaboration with cross-site partners.

The ideal candidate has 3–5 years of RN experience, with at least 2 years in supervision, and a background in behavioral health or community health settings.

Qualifications

• Minimum 3–5 years of RN experience, including at least 2 years in a supervisory or leadership capacity.
• Experience in behavioral health, community health, or a CCBHC setting.
• BSN preferred; ADN considered with equivalent leadership experience.

Responsibilities

• System-Wide Clinical Oversight: oversee RN care coordination staff across 10 clinics and serve as escalation point for complex cases.
• CCBHC Compliance & Quality: develop and maintain compliance protocols and conduct QA audits of EHR documentation.
• External & Cross-Site Coordination: coordinate care with DCOs, primary care partners, hospitals, and community organizations.
• Leadership Responsibilities: distribute phone support and supervise medical admin position with the Director of Outpatient Medical Services.

Skills

RN experience

Leadership

Behavioral health

Supervisory

Education

BSN preferred

ADN with leadership experience considered

Job description

Registered Nurse Manager | Multiple Clinics | FULL-TIME | EXEMPT | $43.41 - $59.18 | SIGNING BONUS - $5000

About Valley Cities

Valley Cities has recently been selected to lead efforts in Washington State to become a Certified Community Behavioral Health Clinic (CCBHC), reflecting compliance with stringent national standards in behavioral health care. This status enables broader service availability, improved integration of mental health and substance use treatment, enhanced crisis intervention capabilities, and ensures services are accessible to all, regardless of financial circumstances.

What You'll Do (Essential Functions)

System-Wide Clinical Oversight

• Oversee all Medical Assistant and RN care coordination staff across 10 clinic sites.
• Serve as the clinical escalation point for complex cases across the medical support team.

CCBHC Compliance & Quality

• Develop and maintain CCBHC compliance protocols for required screening measures and care coordination.
• Conduct quality assurance audits of EHR documentation, including flag tracking and plans of action, and lead staff training.

External & Cross-Site Coordination

• Coordinate care with Designated Collaborating Organizations (DCOs), primary care partners, hospitals, and community organizations.
• Manage coordination challenges for providers working across multiple sites.

Leadership Responsibilities

• Distribute phone support functions across the Regional RN team.
• Jointly supervise medical admin position with the Director of Outpatient Medical Services.

What You'll Bring (Required)

• Bachelor of Science in Nursing (BSN) preferred; Associate Degree in Nursing (ADN) considered with equivalent leadership experience.
• Minimum 3-5 years of RN experience, including at least 2 years in a supervisory or leadership capacity.
• Experience in behavioral health, community health, or a CCBHC setting.

Certifications & Licenses

• Current, unencumbered Registered Nurse (RN) license in Washington State.
• Current CPR/BLS certification.
• Active driver's license with reliable transportation.

Nice To Have (Preferred)

• Direct experience with CCBHC certification, quality measure reporting, or state demonstration/planning guidance.
• Prior experience managing or developing RN or care coordination teams across multiple sites.
• 1-3 years of RN Case Management experience

Join Our Team!

Be a part of a team that is dedicated to making a difference every day. Meaningful work, and comprehensive benefits:

• Medical, Dental, & Vision coverage available for employees and eligible family members and dependents
• Health Savings Account, $2,000 contribution annually, prorated monthly.
• Agency sponsored retirement plan, up to 6% employer contributions, and pre-tax/Roth available
• Access to Employee Assistance Program (EAP) resources
• Comprehensive paid time off, paid holidays, and extended sick leave options
• Access to Student Loan Forgiveness Programs
• Annual longevity bonuses
• Recognition programs and incentives
• Access to training, supervision, and consultation for professional certification and licensure
• Clinical supervision provided toward licensure, if applicable
• Paid training days and yearly training fund

We are excited about the future ahead! We're looking for people who want to make a real difference in behavioral health while growing alongside a mission-driven team. Employees joining Valley Cities at this time will become part of an impactful organization dedicated to advancing community behavioral health, that is grounded in compassion, equity and community impact. Join us to make significant contributions during pivotal moments in the lives of others!

We are dedicated to Equal Opportunity Employment & embrace the contributions of a diverse and inclusive workforce. Valley Cities Counseling and Consultation is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.