Registered Nurse Chief Health Information Officer

U.S. Department of Veterans Affairs

Manchester (NH)

On-site

USD 142,000 - 189,000

Full time

5 days ago

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Job summary

The Manchester VA Clinic, part of the Veterans Health Administration, seeks a Registered Nurse Chief Health Information Officer to lead informatics initiatives and optimize HIT to improve patient safety and care delivery.

In this full-time role, you will manage clinical applications, guide staff education, and coordinate with Nursing Service, HTM, OI&T, and leadership on HIT changes and system issues.

Responsibilities

Supports and optimizes key clinical applications such as BCMA, CPRS, EDIS, BMS, ARK, BioPoint, PI, Imed Consent, TeleSitter, Vocera, Alaris Pump, and other HIT tools.
Supports continuous evaluation, testing, maintenance, and improvement of clinical information systems to enhance patient safety, care delivery, and provider experience.
Provides hands-on education for new and existing staff on CPRS, BCMA, and additional clinical applications; offers at-the-elbow support during new technology adoption.
Collaborates with Nursing, HTM, OI&T, HIMS, Quality, Patient Safety, and Leadership to communicate HIT changes and resolve system issues.
Partners with interdisciplinary stakeholders to design, implement, and evaluate clinical information system configurations; coordinates with quality assurance, biomedical, and information technology functions as appropriate.
Conducts workflow analysis and contributes to system development life cycle activities for EHR and related HIT systems.
Assesses impacts on clinical users and patients, promotes responsible adoption of emerging technologies, and supports safe implementation through ongoing monitoring and optimization.
Initiates or supports interdisciplinary teams to improve clinical practice using evidence-based informatics approaches.
Coordinates technology issue resolution through ServiceNow and IT ticketing workflows.
Contributes to informatics governance, strategic planning discussions, staff readiness, professional development, and organizational change initiatives; supports policies, guidelines, and ethical, secure use of health information.
Identifies opportunities to standardize and improve clinical workflows; participates in requirements gathering, system implementation, evaluation, and change-management activities to support patient-centered care.
Develops and interprets metrics, visualizations, and reports to inform quality improvement, patient safety, resource planning, and clinical and operational decisions

Job description

Registered Nurse Chief Health Information Officer

Department: Department of Veterans Affairs

This Registered Nurse Chief Health Information Officer is located in the Nursing Service at the Manchester, NH VA Clinic. This position is full-time at 40 hours per week.

Key Responsibilities

Duties included but are not limited to: Supports and optimizes key clinical applications such as BCMA, CPRS, EDIS, BMS, ARK, BioPoint, PI, Imed Consent, TeleSitter, Vocera, Alaris Pump, and other HIT tools. Supports continuous evaluation, testing, maintenance, and improvement of clinical information systems to enhance patient safety, care delivery, and provider experience.

Provides hands-on education for new and existing staff on CPRS, BCMA, and additional clinical applications; offers at-the-elbow support during new technology adoption. Contributes to informatics education, training, competency development, and communication strategies that promote clinical adoption and effective use of evolving technology. Collaborates with Nursing, HTM, OI&T, HIMS, Quality, Patient Safety, and Leadership to communicate HIT changes and resolve system issues.

Partners with interdisciplinary stakeholders to design, implement, and evaluate clinical information system configurations; coordinates with quality assurance, biomedical, and information technology functions as appropriate. Conducts workflow analysis and contributes to system development life cycle activities for EHR and related HIT systems. Designs and retrieves data reports using SQL and Fileman/VistA to support leadership and clinical decision-making. .

Applies core informatics functions including application support, HIT optimization, requirements management, and change management. Incorporates content management, enterprise data management, partnership management, and business process considerations to support sustainable and effective health information technology services. Evaluates new HIT tools (including AI applications) and guides end-users in safe and effective use.

Assesses impacts on clinical users and patients, promotes responsible adoption of emerging technologies, and supports safe implementation through ongoing monitoring and optimization. Initiates or supports interdisciplinary teams to improve clinical practice using evidence-based informatics approaches. Coordinates technology issue resolution through ServiceNow and IT ticketing workflows.

Assists with assessment, escalation, follow-up, and communication of system issues, coordinating with relevant technical and clinical partners to support reliable clinical operations. Participates in informatics committees, learning opportunities, and workforce readiness efforts.

Contributes to informatics governance, strategic planning discussions, staff readiness, professional development, and organizational change initiatives; supports policies, guidelines, and ethical, secure use of health information. Translates research and evidence into practice, supports high-reliability and systems-based approaches to safety, and identifies opportunities for innovative, measurable improvements in Veteran care.

Identifies opportunities to standardize and improve clinical workflows; participates in requirements gathering, system implementation, evaluation, and change-management activities to support patient-centered care.

Develops and interprets metrics, visualizations, and reports to inform quality improvement, patient safety, resource planning, and clinical and operational decisions Work Schedule: Monday - Friday 7:30-4:00 or 8:00 am - 4:30 pm Compressed/Flexible: Not Authorized Telework: Not Available. Virtual: This is not a virtual position. Financial Disclosure Report: Required, selectee must file a financial disclosure report, OGE Form 450 within 30 days of onboarding and then annually.

Notifications: This is not a Bargaining Unit Position This position is in the Excepted Service This position is covered by a special rate. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.

Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $141994 – $188843/yr.

What is the application deadline?

Applications close on 2026-11-25.

Who is eligible to apply?

This position is open under the 'Public' hiring path.