Registered Nurse Case Manager (RN)

Tenet Healthcare; Palm Springs (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Tenet Healthcare in Palm Springs, CA is seeking a full-time Case Manager to lead medical necessity screening, care coordination and discharge planning, coordinating with physicians, nurses and payors to optimize patient outcomes. You will participate in weekly Complex Case Review and ensure clear documentation in eCCM throughout the patient care journey.

Responsibilities include managing referrals to nutrition, PT/OT/ST, social services and other departments, arranging post-discharge education,

Qualifications

• Current California RN license is required.
• Minimum 2 years acute case management experience.
• Minimum 5 years bedside experience or 10 years in relevant clinical specialty.
• Excellent organizational skills and communication skills.
• Ability to lead and coordinate activities of a diverse team.
• Demonstrated critical thinking and problem solving skills.
• Computer literate.

Responsibilities

• medical necessity screening
• care coordination
• discharge planning
• facilitating multi-disciplinary patient care conferences
• managing concurrent disputes
• referring complex social issues to Social Service
• communicating with patients and their families about the plan of care
• collaborating with physicians, office staff and ancillary departments
• participating in weekly Complex Case Review
• arranging for post-discharge patient education
• clear, complete and concise documentation in eCCM
• maintaining accuracy of patient demographic and insurance information
• identifying and documenting potentially avoidable days
• identifying and reporting over and under utilization

Skills

Organizational skills

Communication skills

Leadership

Critical thinking

Computer literacy

Education

BSN preferred

Current California RN license

Job description

Shift: Days

Job type: Full Time

Hours: 0800-1630

Schedule: 10 shifts per two week pay period. Alternating weekends required.

Up to $25,000.00 Sign on Bonus for Qualified Candidates

Responsibilities

• medical necessity screening
• care coordination
• discharge planning
• facilitating multi-disciplinary patient care conferences
• managing concurrent disputes
• making the appropriate referrals to other departments (e.g., nutrition, PT/OT/ST)
• referring complex social issues to Social Service
• communicating with patients and their families about the plan of care
• collaborating with physicians, office staff and ancillary departments (e.g., lab, pharmacy)
• participating in weekly Complex Case Review
• arranging for post -discharge patient education
• clear, complete and concise documentation in eCCM
• maintaining accuracy of patient demographic and insurance information
• identifying and documenting potentially avoidable days
• identifying and reporting over and under utilization
• and other duties as assigned

Training & Information

Attends hospital workshop led by the Director of Case Management or designee that includes the Tenet Case Management Model, InterQual, Discharge Planning, Utilization Management, and other topics specific to case management. Extended orientation with selected Case Managers may occur.

Information used to perform job: patient data, healthcare staff documentation related to patient care, regulatory and payor requirements

Software used to perform job: eCCM: Clinical data interface, InterQual, Case Management documentation, secure faxing, Avoidable Day tracking, Patient Medical Record and HPF, Hospital specific Clinical Software

Priorities

1. Priority 1: Coordination of clinical care (medical necessity, appropriateness of care and resource utilization for admission, continued stay, discharge and post- acute care) compared to evidence-based practice, internal and external requirements. (40% daily, essential).
2. Priority 2: Identify and report variances in appropriateness of medical care provided, over/under utilization of resources compared to evidence-based practice and external requirements. This priority includes work with relevant software and communicating information through clear, complete and concise documentation in eCCM (40% daily, essential).
3. Priority 3: Effective collaboration with physicians, nurses, ancillary staff, payors, patients and families to achieve optimum clinical outcomes (10% daily, essential).
4. Priority 4. Remain current with relevant clinical/case management practices. (10% daily, essential).

Metrics

The metrics below provide an indication of the effectiveness of the individual in this role and may be used for evaluative purposes. The list below is not meant to be exhaustive; other relevant metrics may exist.

Required

• Current California RN license
• Minimum 2 years of acute case management experience
• Minimum 5 years bedside experience or 10 years in the relevant clinical specialty (e.g., case manager for pediatrics patients should have pediatric nursing experience)
• Excellent organizational skills
• Excellent verbal and written communication skills
• Ability to lead and coordinate activities of a diverse group of people
• Demonstrated critical thinking and problem solving skills
• Computer literate
• Case Managers hired prior to August 2009 are grandfathered in with the same performance expectations.

Preferred

• B.S.N. preferred

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