Registered Nurse - Case Manager

Saint Joseph Health System (Indiana); Mishawaka (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Saint Joseph Health System (Indiana) is seeking a Nurse Case Manager to coordinate care, utilization management, and discharge planning. You will manage patient caseloads, ensure care continuity, and drive patient and physician satisfaction.

The role emphasizes leadership, collaboration with multiple departments, and adherence to regulatory requirements while optimizing resources and patient outcomes.

Qualifications

• Bachelor’s Degree in Nursing with additional training/certification in case management. BSN preferred.
• RN Indiana license. Certification in an area of case management is preferred.
• Three to five years of clinical nursing experience with leadership/management abilities. Critical Care experience is highly desirable.
• Demonstrates critical thinking, clear communication (verbal/written/listening).
• Competency in computer applications. May require the ability to speak Spanish.

Responsibilities

• Actively demonstrates the organization’s mission and core values; conducts oneself in a manner consistent with these values.
• Knows and adheres to laws and regulations pertaining to patient health, safety and medical information.
• Provides quality and continuity of care through collaboration with other departments for patients on assigned caseload.
• Provides leadership and effective communication to ensure outcomes for every patient are met; negotiates among team members and physicians.
• Conducts comprehensive team meetings regarding patient needs that affect cost, quality, and LOS; serves as central point of communication.
• Demonstrates customer service orientation in daily activities, communication, and interactions.
• Manages use of human, financial, and material resources; assesses plan of care and recommends changes to progress.

Job description

Job Summary

Responsible for the day-to-day decisions regarding coordination of care, utilization management, and discharge planning. Manages patient caseloads coordinating plan of care and discharge. Maintains full responsibility ensuring customer and physician satisfaction is achieved.

Employment Type

Full time

Description

Responsible for the day-to-day decisions regarding coordination of care, utilization management, and discharge planning. Manages patient caseloads coordinating plan of care and discharge. Maintains full responsibility ensuring customer and physician satisfaction is achieved.

What You Will Do

• Actively demonstrates the organization’s mission and core values, and conducts oneself at all times in a manner consistent with these values.


• Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.


• Provides quality and continuity of care through collaboration with other departments for patients on assigned caseload.


• Provides leadership and effective communication to ensuring that appropriate outcomes for every patient are met in the most effective and efficient manner. Negotiates among team members including physicians to resolve discrepancies in treatment plan.


• Conducts comprehensive team meetings and conferences regarding specific patient needs that affect cost, quality, and LOS. Serves as central point of communication.


• Demonstrates orientation toward excellent customer service by conducting daily activities, communication, and interactions in a cooperative, positive, and professional manner.


• Responsible for the effective and efficient use of human, financial, and material resources. Identifies variances timely and makes appropriate strategic adjustments. Assesses the effectiveness of the patient’s plan of care, focuses on outcomes, and recommends changes to effect patient progress.


• Ensures appropriate level of care and length of stay as evidenced by audit. Uses intensity of service and severity of illness criteria to make decisions about admissions and continued provision of services.


• Assures thorough early and ongoing transition/discharge plans by collaborating with patients, families, physicians, payor, and providers across continuum of care. Proactive in making arrangements for transition/discharge.


• Remains current in knowledge related to patient population and incorporates knowledge into practice.


• Performs other duties consistent with purpose of job as directed.

What You Will Need

Education: Knowledge of clinical practice and case management processes normally acquired by completing a Bachelor’s Degree in Nursing with additional training/certification in case management. BSN preferred.

Licensure: RN Indiana license. Certification in an area of case management is preferred.

Experience: Three to five years of clinical nursing experience with demonstrated leadership and management abilities. Critical Care experience is highly desirable.

Other Job Requirements: Demonstrates critical thinking skills. Demonstrates clear, effective communication to include verbal, written, and listening skills.

Demonstrates competency in computer applications.

May require the ability to speak Spanish.

Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.

Note: Specific competencies relating to the units assigned and ages of patients served are separately maintained within each department.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.