REGISTERED NURSE CARE MANAGER PLUS

Children's Hospital Medical Center of Akron; Akron (OH); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Nurse Residency Program

Health and Wellness Programs

Education Assistance

Career Development

Ascend Program

Awards and Recognition

Job summary

Akron Children's is seeking an RN Care Manager Plus to deliver family-centered care management for pediatric and young adult patients with complex needs. You will apply nursing process, coordinate interdisciplinary care, and partner with families to develop individualized plans.

The role emphasizes trauma-informed assessments, care coordination across providers, and outcomes-driven practice with attention to cost-effective, high-quality care.

Qualifications

• BSN from an accredited program.
• Current, unrestricted Ohio RN license; may be obtained within 90 days.
• BLS certification from American Heart Association required.
• Certification in care management and/or pediatric nursing preferred.
• Minimum 3 years of clinical nursing experience; pediatric/ambulatory care preferred.

Responsibilities

• Conduct trauma-informed assessments of pediatric/young adult patients.
• Identify high-risk patients using CCM criteria.
• Assess caregiver capacity and barriers to care.
• Create measurable, family-centered goals and care plans.
• Coordinate preventive, chronic, transitional, and post-acute services.
• Collaborate with interdisciplinary teams and community partners.
• Educate patients and caregivers on disease management and self-care.
• Monitor utilization and adherence to reduce avoidable care.
• Document assessments and interventions for audits and quality improvement.

Skills

Pediatric care management

Trauma-informed care

Care coordination

Communication & collaboration

EMR systems (Epic)

MS Office proficiency

Education

Bachelor of Science in Nursing (BSN)

Ohio RN license

BLS certification

Tools

Epic EMR

Microsoft Office

Job description

Registered Nurse Care Manager Plus

LOCATION: Akron, Ohio

CATEGORY: nursing

Overview

At Akron Children’s, careers in nursing feel different. You make an impact on a daily basis, face-to-face, on children and their families. You do much more than treat patients. As the individual your patients come to recognize, rely on and smile at, you go beyond the title of nurse. Because this is more than a job. It’s what you were meant to do.

Success Profile

• Compassionate
• Helpful
• Personable
• Positive
• Sincere
• Understanding

Job Description

Job Requisition Number 37687

Population Health, Intake Team

Full Time/Exempt

40hours/week

Days 8a-4:30pm

Remote

Summary

The RN Care Manager Plus, under the direction of the department Supervisor, is responsible for providing comprehensive, family-centered care management services to pediatric and young adult patients, including attributed managed care members, with complex medical, behavioral, and social needs. This role applies the nursing process (assessment, diagnosis/outcomes identification, planning, implementation, and evaluation) to ensure compliance with NCQA Complex Care Management (CCM) standards, promote interdisciplinary collaboration, improve population health outcomes, and reduce overall cost of care while maintaining high standards of clinical quality and patient experience. The RN Care Manager Plus partners with children and their caregivers to develop and coordinate individualized care plans that address physical needs, psychosocial and emotional factors, and social drivers of health.

Responsibilities

• Conducts comprehensive, trauma-informed assessments of pediatric and young adult patients, including medical, behavioral, developmental, and social drivers of health.
• Identifies high-risk and complex patients using stratification tools in alignment with NCQA Complex Care Management (CCM) criteria.
• Assesses caregiver capacity, health literacy, and barriers to care impacting outcomes.
• Analyzes assessment data to establish measurable, patient- and family-centered goals that align with quality and population health metrics.
• Develops individualized, evidence-based care plans addressing physical, behavioral, and social health needs while incorporating cultural and family preferences.
• Collaborates with interdisciplinary teams and community partners to coordinate preventive, chronic, transitional, and post-acute care services.
• Coordinates care across providers and settings, advocating for access to high-quality, cost-effective services.
• Provides education and coaching to patients and caregivers to support disease management, medication adherence, and self-care.
• Monitors healthcare utilization, treatment adherence, and caregiver engagement to identify intervention opportunities and reduce avoidable utilization.
• Participates in interdisciplinary care conferences to promote integrated care delivery and shared accountability for outcomes.
• Evaluates patient progress, revises care plans as needed, and supports successful program graduation and self-efficacy.
• Documents all assessments and interventions in compliance with organizational policies and regulatory standards (NCQA CCM, Joint Commission, ANA Code of Ethics), ensuring audit readiness and quality improvement.
• Other duties as required.

Other Information

Technical Expertise

• Knowledge of pediatric chronic conditions and developmental needs applied in through family-centered, trauma-informed, and culturally competent methodology.
• Strong clinical assessment, critical-thinking, and motivational interviewing skills with ability to manage and prioritize caseload effectively.
• Excellent communication and collaboration skills with a commitment to quality improvement and cost-effective care delivery.
• Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Epic software or similar EMR software is required.

Education And Experience

• Education: Bachelor of Science in Nursing from an accredited Nursing academic program is required.
• Licensure: Current, unrestricted MSL license as a Registered Nurse in Ohio is required; may be obtained within 90 days of hire.
• Certification: Current certification in Basic Life Support (BLS) from the American Heart Association is required. Certification from a nationally recognized care management and/or pediatric nursing organization is preferred.
• Years of relevant experience: Minimum 3 years of clinical experience in Nursing required. Experience in pediatric, ambulatory, care management and/or managed care is preferred.
• Basic Life Support (BLS) certification from the American Heart Association is required.
• Years of experience supervising: None.

Full Time

FTE: 1.000000

Status: Remote

Grow Your Career with Akron Children’s

Here at Akron Children's, we offer many ways for our nurses to succeed and grow professionally. There are multiple ways to grow your nursing career into areas such as leadership, education/professional development, advanced practice, informatics, research, quality, and more.

Benefits

• Nurse Residency Program
• Health and Wellness Programs
• Education Assistance
• Career Development
• Ascend Program
• Awards and Recognition

Employee Highlight

What inspires me as a nurse manager is my team of staff nurses and how dedicated they are. It doesn't matter how busy we are. They work and continue to work until the job is done. Karan Johnson

Nurse Manager, Adolescent Unit

Our Promises

• To treat every child as we would our own.
• To treat others as they would like to be treated.
• To turn no child away.

Diversity is more than a word at Akron Children’s – it’s our way of life. We truly reflect the communities we serve.