Registered Nurse - Behavioral Health Intake

Carolinas Medical Center; Aurora (CO); On-site; USD 53,000 - 79,000; Full time

Job summary

Advocate Health's Aurora Psychiatric Hospital-based Behavioral Health Call Center/Intake Unit in Wauwatosa, WI seeks an experienced RN to join a full-time team. The role involves telephonic and in-person triage, documentation review, and coordination of orders to support patient intake and transfer processes.

The position emphasizes compassionate, evidence-based nursing care and collaborative decision-making within a dynamic behavioral health setting.

Qualifications

• Completion of an accredited or approved nursing program.
• Registered Nurse license issued by the state in which you practice.
• BLS for Healthcare Providers certification (American Heart Association)

Responsibilities

• Provide and coordinate comprehensive patient care through the nursing process.
• Support evidence-based practice, clinical decision making, and effective communication.
• Contribute to creating a safe patient environment and positive experience across the care continuum.
• Facilitate transfers and triage calls for timely inpatient assessments when needed.

Skills

BLS for Healthcare Providers

Education

Completion of an accredited nursing program

Job description

Department:

36642 Aurora Psychiatric Hospital - Intake Center

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details / Additional Information:

Monday through Friday 1500-2330
Holiday rotation

Pay Range:

$38.20 - $57.30

Job Title and Location:

Registered Nurse (RN) - Behavioral Health Call Center/Intake Unit APH
Wauwatosa, WI United States

Be the Nurse Who Redefines Care.

At Advocate Health, being a nurse means more than delivering exceptional clinical care-it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you'll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You'll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you'll help shape the future of health-because here, we're redefining care for you, for us, for all.

Your feedback matters . Every nurse's voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Where You Will Work:

• Help Facilitate Internal Aurora Transfers telephonically
• Help Facilitate Non-Aurora Transfers telephonically, assessing documentation, MD triage, taking and entering orders
• Will perform Tele Intake (telephonic or Video) assessments for patients in the ER that have a Behavioral Health Consult. Triage with appropriate on Call MD, along with taking and entering orders.
• Take Triage calls telephonically for patients looking for inpatient to see if medical clearance is needed prior to the patient arriving to the hospital for an assessment.
• On occasion preforming assessments for outpatient programs and triaging that assessment with the MD for recommended level of are and scheduling the patient for program

We're Looking For:

• Completion of an accredited or approved program in nursing
• Registered Nurse license issued by the state in which the teammate practices
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association

What You'll Do:

• As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures.
• Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.

About This Location:

At Aurora Psychiatric Hospital you can count on the most comprehensive continuum of behavioral health care in the state. Located on a beautiful, 30-acre wooded campus in Wauwatosa, Wisconsin, our facility offers an ideal healing setting for children, adolescents and adults experiencing mental health or substance concerns.

From our landscaped garden areas to our use of pet therapy dogs, we create a patient-focused, healing treatment experience that fosters recovery. You can rest assured that our team's expertise and compassion will help you or your loved one begin the journey to recovery in a caring, confidential and comfortable environment.

Physical Requirements & Working Conditions

Requires frequent sitting, standing, walking, bending, squatting, reaching, twisting, and lifting throughout the workday. Must safely lift up to 35 pounds and perform patient handling tasks, including pushing/pulling up to 30 pounds and assisting with 150-pound sliding transfers. Requires functional speech, vision, hearing, touch, and fine motor skills for clinical procedures, as well as the ability to operate equipment foot controls. Must be able to respond quickly to changing patient conditions and perform patient safety interventions, including verbal de-escalation and restraints when necessary. Exposure to blood, body fluids, communicable diseases, chemicals, and hazardous waste may occur; appropriate protective equipment must be used. Physical Abilities Testing and additional department-specific requirements may apply.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation Base compensation listed within the list