Registered Medical Assistant - Ophthalmology

Lutheran Health Network; Bluffton (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

401(k) match

Career development

Licensure reimbursement

Student loan help

Rewards program

Team culture

Pet insurance

Identity protection

Legal insurance

Job summary

The Lutheran Health Network is seeking a Registered Medical Assistant (RMA) to support clinical and admin duties in our outpatient clinic. You will assist with procedures, manage exam rooms, and coordinate patient intake while delivering excellent service.

This entry-level role requires 0-1 years of medical office experience or completion of externship, knowledge of medical terminology, and strong interpersonal skills.

Qualifications

• 0–1 year of experience in a medical practice setting or externship
• Knowledge of medical office procedures and patient care techniques
• Proficiency with Microsoft Office and Google Suite
• Understanding of medical terminology and infection control practices

Responsibilities

• Assists providers with clinical procedures such as vital signs, wound care, suture removal, injections, phlebotomy, vaccines, urine tests, EKGs, and splints.
• Prepares and cleans exam rooms for patient visits and procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information.
• Maintains daily logs and documentation.
• Supports administrative duties: pre-registering patients, scheduling, referrals, insurance eligibility, and clinic communications.

Skills

Medical office procedures

Patient care

MS Office

Google Suite

Infection control

Interpersonal skills

Time management

Organizational skills

Critical thinking

Age-specific care

Tools

EMR systems

Job description

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Why Join Us?

• Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

No weekends, No holidays, No Call

Typical Hours of Operation: Monday - Friday 8:00 - 5:00

Job Summary

The Registered Medical Assistant (RMA) provides patient care under the supervision of a medical provider. This role supports clinical and administrative functions, including assisting with medical procedures, maintaining exam rooms, managing patient intake, and ensuring efficient clinic operations while delivering excellent patient service.

Essential Functions

• Assists providers with clinical procedures such as taking vital signs, wound care, suture removal, administering injections, phlebotomy, vaccines, performing urine tests, EKGs, and applying splints or other specialty-specific tasks.
• Prepares and cleans exam rooms for patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions clinic supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-1 years of experience in a medical practice setting or completion of externship program required

Knowledge, Skills And Abilities

• Knowledge of medical office procedures and patient care techniques.
• Proficiency in medical record systems and basic computer applications, such as Microsoft Office and Google Suite.
• Understanding of medical terminology and infection control practices.
• Strong interpersonal skills with the ability to provide excellent patient service.
• Demonstrated time management and organizational abilities in a fast-paced environment.
• Critical thinking skills for analyzing and resolving clinical and administrative challenges.
• Ability to perform care according to age-specific competencies.

Licenses and Certifications

• Registered Medical Assistant (RMA)-American Medical Technologists required
• BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
• This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.