Job Summary
Works cooperatively with the Director of Ancillary Services and dietary management staff to manage and direct all inpatient nutritional services, committees, department meetings, and other clinical responsibilities. Responsible for establishing and monitoring continuous quality improvement issues per JACHO, state and federal regulations. Provides nutritional instruction to patients and/or significant others and documents appropriately in the patient’s medical record. Coordinates care with appropriate staff and physicians in a multi‑disciplinary approach. Strives for superior performance by consistently delivering a product or service that contributes to the patient and family experience and demonstrates patient and family centered care.
Primary Job Responsibilities
- Work with the Director of Ancillary Services to formulate all clinical quality improvement (CQI) programs annually, monitor, collect and summarize CQI data, present findings at quarterly meetings, and develop action plans for areas not meeting departmental or regulatory expectations.
- Coordinate with the Outpatient Dietitian and all quality assurance meetings, including the Quality Assurance Review Committee and Dietary Technician/Supervisor meetings.
- Participate in strategic planning with the Director of Ancillary Services for the advancement and coordination of all inpatient nutrition services.
- Support the organization’s vision, mission and values by participating in community speaking engagements when necessary.
- Assume Long‑Term‑Care responsibilities.
- Prioritize and organize all activities to achieve maximum productivity and efficiency per department and patient needs.
- Serve as an active member on various committees and subcommittees such as Patient Education, Wound and Skin, Pharmacy and Therapeutics, Oncology, Tumor Board, and Cancer committees.
- Ensure adequate staffing in the patient service area to meet clinical and budgetary expectations.
- Demonstrate competency and skills necessary to provide age‑specific care for patients served.
- Assume leadership responsibilities and provide guidance to the Dietary Department in the absence of the Dietary Manager.
- Develop nutritional formulary lists with the Outpatient Dietitian.
- Review, develop and recommend, with the Outpatient Dietitian, all nutritional support materials, including the Dietary Nutrition Manual and patient instructional materials, updating them as necessary.
- Develop, review and modify policy, procedures and operating instructions as required.
- Help develop menus and recipes based on sound nutrition principles that meet established dietary guidelines, medical staff and patient expectations.
- Demonstrate knowledge of and support the hospital’s mission, vision, values, standards, policies, procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards and code of ethical behavior.
Departmental and Additional Job Responsibilities
- Attend care conferences or delegate as necessary.
- Train food service supervisors in all clinical and patient service areas.
- Perform other duties as assigned.
Job Specifications
Education
- Bachelor’s degree in Food and Nutrition from an accredited institution.
- Registered with the Commission on Dietetic Registration (CDR).
Experience
- Registration by the Commission on Dietetic Registration (required). Registry‑eligible applicants may be considered if registration testing occurs within three months of employment; continued employment depends on passing the examination within two attempts.
- Thorough knowledge of dietetics and nutrition. Knowledge of medical conditions such as diabetes, renal, stress, cardiac care, critical care, obstetrics, medical/surgical and long‑term care is required.
- Prior clinical, outpatient and classroom instruction experience is desired.
- Community service nutritional experience is also desired.
Essential Physical Abilities/Motor Skills
- Able to travel independently throughout all Memorial Healthcare facilities.
- Small motor skills required to operate modern computer, office and telephone equipment.
- Ability to maneuver throughout the Dietary Department and hospital areas confined by people and equipment.
- Able to tolerate a hot environment.
- Able to drive an automobile.
- Able to access all storage areas in the Dietary Department, office and patient floors.
Essential Technical Abilities
- Proficiency using modern office, computer and telephone equipment.
Essential Mental Abilities
- Ability to adapt and maintain focus in fast‑paced, quickly changing or stressful situations.
- Ability to read and interpret a variety of documents including policies, operating instructions, white papers, regulations, rules and laws.
- Must possess thorough knowledge of dietetics and nutrition.
- Must be able to follow complex directions.
- Must be able to develop appropriate individualized dietary plans that meet approved standards.
- Must be able to analyze menus and recipes to determine nutrition adequacy and adherence to dietary modifications.
- Must be able to develop and implement nutrition care plans.
- Must be able to organize time and self on a daily, weekly, monthly and yearly basis to accomplish department goals and objectives.
- Must be able to understand and use the department computer and EMR programs.
- Must be able to demonstrate understanding of all modified diets served at Memorial Healthcare and the rationale for them.
Essential Sensory Requirements
- Ability to see for reading information received in formats such as paper, computer, reports and manuals.
- Ability to see and hear for work‑related purposes.
- Small motor skills required for filing, writing, using the computer and phone.
- Ability to taste and smell food.
Interpersonal Skills
- Ability to interact professionally and effectively with co‑workers, hospital staff, administration, patients, physicians, the public and all internal and external customers.
- Required to remain calm when adversity is encountered.
- Open, honest, and tactful communication skills.
- Ability to work as a team member in all activities.
- Positive, cooperative and motivated attitude.