Registered Dental Assistant

Family Health Care Centers of Greater Los Angeles; Bell Gardens (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical Benefits

403B

Dental Benefit

Holidays

Floating Holidays

Vision Benefit

Birthday Holiday

Life Insurance

Sick Leave

Vacation

EAP

Aflac

Job summary

Family Health Care Centers of Greater Los Angeles is seeking a Registered Dental Assistant. The role involves chairside assistance, taking x-rays, preparing materials, and supporting the dentist in restorative and surgical procedures.

Strong infection control and patient service are essential. Minimum qualifications include a high school diploma or GED, CPR certification, and a valid Registered Dental Assistant certificate with at least one year of experience.

Qualifications

• High school diploma or GED is required.
• Current CPR certification is required.
• FQHC experience is highly preferred.
• One year of experience as a registered dental assistant is required.
• Bilingual English/Spanish and knowledge of the local community.

Responsibilities

• Assist the dentist in restorative dentistry or oral surgery chairside.
• Take x-rays and prepare materials and equipment for treatment.
• Schedule appointments, answer the phone and assist with billing as needed.
• Maintain infection control and clinical supply inventory.
• Provide patient support, education and compassionate care.

Skills

Bilingual English/Spanish

Analytical skills

Excellent writing and verbal skills

Administrative procedures knowledge

Time management

Education

High school diploma or GED

Registered Dental Assistant Certification

One year of experience as a registered dental assistant

Tools

NextGen EHR/PMS

Microsoft Word

Excel

Job description

“To enhance the quality of life for men, women and children in the greater Los Angeles area through the provision of high quality, accessible and affordable healthcare services.”

We offer fantastic benefits, competitive pay, and a great family-oriented environment!We offer

• Medical Benefits - FHCCGLA pays 100% of employee’s Kaiser; Anthem Blue Cross; Health Net; and United Health Care coverage (HMO Plan) subject to change during open enrollment.
• 403 B - Through Mutual of America, the company matches up to 5% of employee’s salary.
• Dental Benefit - MetLife Only (HMO/PPO Plan).
• 11 Holidays Observed.
• 2 Floating Holidays
• Vision Benefit - MetLife Plan.
• 1 Birthday Holiday
• Life Insurance - Accidental Death & Dismemberment; and Long-term Disability.
• 7 Paid Sick Leave - 56 hours Full-Time
• Paid Sick Leave - 40, Part-Time and Per-Diem
• Employee Assistance Program
• 2 weeks’ Vacation
• AFLAC Benefits

This would be a great opportunity to make a difference with you onboard!

POSITION TITLE

Registered Dental Assistant

DEPARTMENT

Dental

REPORTS TO

Dentist

POSITION OVERVIEW

Registered Dental Assistant performs duties such as prepare the patient for the treatment, assist the dentist in performing treatment for the patient in restorative dentistry or oral surgery, prepare materials and equipment for treatment and have them ready for the dentist’s use, take x-rays and assist the dentist in laboratory work. May perform other related work to include, but not limited to, making appointments, answer the phone, ordering supplies and doing the dental billing.

DUTIES/RESPONSIBILITIES

• Greets patients in waiting area and escorts patients to vitalling area to record patient’s vital signs.
• Assists the dentist in the administration of treatment at the chair side as required or directed by the dentist.
• Promotes an atmosphere supportive of good dental and general health by demonstrating good oral hygiene, questioning patients to ascertain home care status, instructing patients in techniques of flossing and brushing in accordance with protocol.
• Maintain a sterile and neat working environment according to current infection control procedures.
• Review the health history, make chart entries under the direction of the operator and assure completion of forms and signatures.
• Assume the responsibility associated with any expanded duties that may be delegated by the dentist.
• Familiar the patient with the aspects of their dental visit and provide support and compassion to that patient when it is needed.
• Stock operatories and maintain clinical supply inventory.
• Review daily schedule to set up appropriate trays and instruments.
• Assist in front office procedures if time allows or need is determined by the Associate Dental Director or Dentist.
• Supervise preventive maintenance of dental equipment.
• Serves as supply liaison. Communicates with purchasing department and vendors to assure prompt receipt of all orders.
• May perform the following procedures
• Obtain endodontic cultures.
• Dry canals, previously opened by the supervising dentist, with absorbent points.
• Test pulp vitality.
• Place bases and liners on sound dentin.
• Remove excess cement from supragingival surfaces of teeth with hand instrument or floss.
• Size stainless steel crowns, temporary crowns and bands.
• Temporary cementation and removal of temporary crowns and removal of orthodontic bands.
• Placement of orthodontic separators.
• Placement and ligation of arch wires.
• Placement of post-extraction and periodontal dressings.
• Take bite registrations for diagnostic models for case study only.
• Coronal polishing.
• Promotes and believes in NHSI mission statement “Health for All”.
• Undertakes continuous self-improvement, attending applicable training, seminars, in-services and educational classes to maintain skills competency and current knowledge for standard of care and effective practices
• Ability to relate to the public regardless of ethnic, religion and economic status.
• Responsible for following all agency safety and health standards, regulations, procedures, policies and practices.
• Identifies, initiates and implements measures to deliver high quality care to patients and improve services.
• Responds efficiently and timely to all patient and provider staff needs and inquiries.
• Ensures excellent customer service to all FHCCGLA patients.
• Works with the operations managers to manage patient scheduling and flow to address bottlenecks, scheduling issues, etc.
• Handles patient grievances according to FHCCGLA’s Policy & Procedure.
• Assists in developing, updates & reviews of FHCCGLA Policies & Procedures (P&P’s) as needed (with input from all other key personnel).
• Ensures HIPAA compliance by maintaining strict confidentiality of all patient data and E.H.R./Practice Management System (PMS) according to regulations and FHCCGLA’s P&P’s.
• Attends the following meetings/trainings
• Mandatory Quarterly Staff Meeting/Trainings- Quarterly (Jan., Apr., Jul. & Oct.)
• Corporate Risk Management Meeting- Quarterly (Jan., Apr., Jul. & Oct.), as needed (advanced notice will be provided when feasible)
• Clinical & Operations (C&O) Meeting- As needed (advanced notice will be provided when feasible)
• Meetings with FHCCGLA’s Executive Leadership, as needed (advanced notice will be provided when feasible)
• Other pertinent meetings- As scheduled
• Remains informed of
• Current legal and regulatory changes related to scope of practice.
• Specific programs/payors, insurances accepted, and services being offered at FHCCGLA.
• All applicable Policies & Procedures
• All other job duties as assigned.

MINIMUM QUALIFICATIONS

• High school graduate (or GED).
• Current CPR Certification- required to be kept up to date.
• FQHC experience, highly preferred.
• Excellent analytical skills.
• Motivation to take initiative to ensure all tasks performed are completed thoroughly and accurately.
• Excellent writing and verbal communication skills.
• Knowledge of administrative principles and procedures.
• Computer knowledge preferred (e.g., NextGen (E.H.R. & PMS), Microsoft Word and Excel).
• Bilingual English/Spanish and familiarity with the Hispanic culture.
• Access to automobile with valid California driver’s license and state mandated automobile insurance.
• Work schedule may include evenings, overtime, and weekends as needed.
• Ability to prioritize workload and work under pressure of deadlines.
• Ability to meet tight time sensitive deadlines.
• Motivated and committed to the provision of high-quality healthcare for indigent and underserved communities.
• Willingness to adapt to changes with regards to the agency’s growth and expansion.
• Ability to speak Spanish, preferred.
• Proof of completing radiation safety course.
• One-year experience as a registered dental assistant.
• Certification as a Registered Dental Assistant required.
• Certificate for coronal polishing recommended.
• Demonstrate knowledge of dental health education subjects.
• Ability to complete forms in an orderly and accurate fashion.
• Familiar with computer based dental recording and charting.
• Proficient at digital radiographs.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Ability to work well with others in a professional and team-oriented environment.
• Well-developed interpersonal skills, friendly personality and able to motivate staff by promoting teamwork.
• Ability to relate to the public regardless of ethnic, religion and economic status.
• Excellent communication skills.
• Willingness to travel.
• Strong planning and organizational skills.
• Problem analysis and critical thinking skills.
• Excellent customer service skills.
• Knowledge of the following (but not limited to), preferred

• My Health LA PPO’s HMO’s
• Medicare Family PACT CPSP
• Medi-Cal Fee-for-Service CHDP
• Managed Care Plans Every Woman Counts
• 25.40
• 27.66