Registered Client Service Associate - Hunt Valley, MD

Raymond James, Inc.; Maryland; Ibrido; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision benefits

Life insurance

Disability benefits

Retirement savings

Descrizione del lavoro

Raymond James, Inc. is seeking a dynamic Registered Client Service Associate in Hunt Valley, MD. This hybrid, full-time role supports Financial Advisors and their clients with high-touch administrative tasks, client onboarding, and account maintenance.

The position emphasizes strong communication across phone, email, in-person, and virtual channels. The ideal candidate has a detail-oriented mindset, excels at organizing multiple tasks, and demonstrates professional client service skills in a

Competenze

• High School Diploma or equivalent with 1+ years securities experience preferred.
• Equivalents allowed per HR policy.

Mansioni

• Serves as first point of contact to service a high volume of daily interactions with prospective and existing clients.
• Onboards new clients and opens new client accounts.
• Researches client and security information using internal databases and other technologies.
• Ensures client information complies with firm rules and regulations.
• Processes and monitors asset transfers and cost basis accuracy.
• Monitors cash awaiting investment and identifies opportunities for client portfolios.
• Prepares financial reports and materials for client meetings.
• Inputs orders and rebalances portfolios for Financial Advisors.
• Maintains CRM records and supports marketing efforts.

Conoscenze

CRM software

Excel

Communication skills

Customer service

Financial concepts

Attention to detail

Team collaboration

Formazione

High School Diploma or equivalent

Strumenti

CRM software

Descrizione del lavoro

Registered Client Service Associate - Hunt Valley, MDThis website uses cookies to ensure you get the best experience on our website. By clicking ‘Accept’, you accept all cookies by default and exit the banner. If you choose Decline, site functionality may be limited. Manage Preferences### Registered Client Service Associate - Hunt Valley, MDApply: Hunt Valley, Maryland - United States: Full time: Posted Today: R-0013616**Job Description Summary**Supports Financial advisors and their prospective and existing clients and other branch staff team members. Demonstrates effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.**Job Description****Job Summary**Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Come grow with us and see where a career at Raymond James could take you!**Responsibilities:**• Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in- person, virtually and through mailings. • Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office. • Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies. • Ensures key client information and documentation is current with firm and industry requirements, rules and regulations. • Processes and monitors the transfer of assets to ensure all assets and cost basis were successfully received. • Monitors available cash awaiting investment, including running weekly cash and cash equivalent reports and contacting clients with investment opportunities to maximize returns. • Reviews, assesses and responds to all corporate action items and client account alerts. • Prepares financial reports, spreadsheets and other materials for client meetings. • Inputs orders and rebalances portfolios on behalf of the Financial Advisors. • Creates and maintains records and files utilizing Client Relationship Management (CRM) software. • Assists Financial Advisors with marketing efforts including seminars and other client-facing events. • Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures. • Performs other duties and responsibilities as assigned.**Skills:**• Company’s working structure, policies, mission, and strategies. • Managed account platforms. • General office practices, procedures, and methods. • Investment concepts, practices and procedures used in the securities industry. • Financial markets, products and industry regulations. • Trading terminology.• Client Relationship Management (CRM) software, or similar contact management software. • Goal planning software. • Excel, including developing spreadsheets as needed and for ongoing reporting. • Effective communication across multiple client interactive platforms (in-person, virtual, phone and mail)• Operate standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases. • Analyze and research account information. • Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. • Identify time sensitive items and assess competing priorities. • Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns. • Handle stressful situations and provide a high level of customer service in a calm and professional manner. • Analyze problems and establish solutions in a fast paced environment. • Use mathematics sufficient to process account and transaction information. • Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually. • Work both independently and as part of a cohesive team. • Provide a high level of customer service.**Education/Previous Experience** • High School Diploma or equivalent and one (1) or more years securities industry or related work experience preferred. • OR ~ • An equivalent combination of experience, education, and/or training as approved by Human Resources.**Licenses/Certifications** • SIE required provided that an exemption or grandfathering cannot be applied. • Series 7 required. • Series 63, 65 and/or 66 as required by state.**Education**High School (HS) - Completed (Required)**Work Experience**General Experience - 13 months to 3 years**Certifications**s63 - Uniform Securities Agent State Law Examination - Financial Industry Regulatory Authority (FINRA), s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)**Salary Range**$55,000.00-$75,000.00**Travel**Less than 25%**Workstyle**HybridThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firmAt Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.