Registered Client Service Associate

PowerToFly; Riverside (CA); On-site; USD 33,280 - 85,000; Full time

Benefits offered by this job

Comprehensive employee benefits

Professional development opportunities

Supportive work environment

Job summary

A leading financial services firm is seeking a Registered Client Service Associate to enhance client relationships and manage accounts effectively. This role requires strong industry knowledge and the ability to communicate effectively with clients. Candidates must have at least two years of experience and hold relevant licenses such as Series 7 and 66. The firm offers a supportive work environment and comprehensive benefits, encouraging growth and development in the financial industry.

Qualifications

• Two or more years of industry experience preferred.
• Must hold Active Series 7 and 66 or 63 and 65.

Responsibilities

• Cultivate and enhance client relationships through active communication.
• Onboard and maintain client accounts, including money movement transactions.
• Prepare financial plans and client reports for meetings.

Skills

Strong industry, product, and branch procedures knowledge

Exceptional writing, interpersonal and client service skills

Detail oriented with superior organizational skills

Strong computer skills and knowledge of Microsoft Office products

Ability to work in a fast-paced, evolving environment

Education

High School Diploma/Equivalency

Active Series 7, 66 or 63

College degree preferred

Job description

Overview

Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding of firm policies, procedures and firm capabilities in order to deliver the full firm to clients.

Responsibilities

CLIENT SUPPORT

• Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current

• Identify and assist with Firm services and solutions that support clients’ needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile

• Confirm authorization and authenticate client when processing requests

• Onboard and maintain client accounts, including collecting client information and required documentation, capturing and assessing risk, processing money movement transactions and handling estate needs as examples

• Input orders at the direction of clients and/or Financial Advisor(s), discuss reinvestment options and corporate actions with clients at the direction of Financial Advisors

• Prepare financial plans, client reports, and other materials for client meetings

• Review and take appropriate action on client account alerts

OTHER

• Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model

• Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars

• Actively engage in available training and education programs – including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls

• Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance

• Proactively participate in firm initiatives directed by local management

• Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors

Education, Experience, Knowledge, and Skills

Education and/or Experience

• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)

• Two or more years of industry experience preferred

• High School Diploma/Equivalency

• College degree preferred

Knowledge/Skills

• Strong industry, product, and branch procedures knowledge

• Exceptional writing, interpersonal and client service skills

• Detail oriented with superior organizational skills and ability to prioritize tasks

• Strong computer skills and knowledge of Microsoft Office products

• Team player with the ability to collaborate with others

• Ability to work in a fast-paced, evolving environment

• Goal oriented, self-motivated and results driven

• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts

Reports to

• Business Service Officer

What you can expect from Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Compensation

Expected base pay rates for the role will be between $33,280 and $85,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Equal Opportunity Morgan Stanley's policy is to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).