Registered Client Relationship Analyst

711 MS Smith Barney, LLC; Avenue (MD); On-site; USD 34,320 - 90,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) plan

Job summary

711 MS Smith Barney, LLC is seeking a Registered Client Relationship Analyst to provide exceptional service and support to Financial Advisors and Private Wealth Advisors. The role involves nurturing client relationships, executing transactions, and providing administrative support.

Candidates should have a strong background in financial services, excellent interpersonal skills, and the ability to multitask in a dynamic environment. Competitive salary and benefits are offered.

Qualifications

• Active Series7 and Series66 or Series63 and Series65 licenses required.
• Two or more years of industry experience preferred.
• Ability to work in a fast-paced, evolving environment.

Responsibilities

• Support FA/PWA/team in client relationship cultivation.
• Execute money movement transactions and answer client queries.
• Assist with onboarding and maintain client accounts.

Skills

Interpersonal skills

Client service skills

Microsoft Office skills

Organizational skills

Time management

Education

High School Diploma/Equivalency

College degree preferred

Tools

Financial services products knowledge

Job description

POSITION SUMMARY

Registered Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client‑first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.

DUTIES AND RESPONSIBILITIES

• CLIENT SUPPORT
  • Support the FA/PWA/team in cultivating and enhancing new and existing client relationships.
  • Execute money movement transactions at the request of the client and/or FA/PWA/team.
  • Answer general non‑investment related questions concerning client accounts, including relaying stock positions and providing account balances.
  • Enter profile information or pre‑fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA/team.
  • Educate or enroll clients in digital tools (e.g. MSOnline, eSign, eAuthorization).
  • Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity.
  • Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance).
  • Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team.
  • Assist the Financial Advisor(s)/team in delivering against their business plan and client service model.
  • Support the Financial Advisor/team marketing strategy (e.g., website maintenance).
  • Assist FAs/PWAs/teams in a clerical capacity with research relating to investment portfolio holdings, performance reporting, etc., and preparing materials for client meetings using firm‑approved systems.
  • Assist with data entry for key client needs such as new account opening and financial planning at the direction of the FAs/PWAs/teams.
  • Remain current on all policies, procedures and new platforms.
  • Participate in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management.
• ADMINISTRATIVE SUPPORT
  • Answer inbound phone calls or make outbound calls with updates on service requests.
  • Manage the calendar, including coordinating meetings or events with logistics such as material preparation.
  • Maintain travel itineraries, prepare expense reports and manage the reimbursement process.
  • Assist with general in‑office support functions such as copying, filing and scanning documentation.
  • Prepare and submit expense reports for processing at the direction of the FA/PWA.

EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILLS

• Education and/or Experience: High School Diploma/Equivalency; College degree preferred.
• Licenses: Active Series7 (GS) and Series66 (AG/RA) or Series63 (AG) and Series65 (RA).
• Preferred: Two or more years of industry experience.
• Knowledge/Skills: Knowledge of financial services products (equities, bonds, options, mutual funds, annuities, insurance, managed accounts); detail‑oriented with superior organizational skills and ability to prioritize; advanced Microsoft Office skills; exceptional writing, interpersonal and client service skills; strong time‑management; team player; ability to work in a fast‑paced, evolving environment; adaptable and able to multitask; goal‑oriented, self‑motivated and results driven.

COMPENSATION AND BENEFITS

Salary range: $34,320 – $90,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award and for the relevant business unit’s incentive compensation plan, which may include a discretionary bonus component.

Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 10 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for employees.

EEO STATEMENT

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our workforce reflects a broad cross‑section of global communities, bringing a variety of backgrounds, talents, perspectives, and experiences.