Regional Zone Manager

Kbs Services; Chicago (IL); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Life insurance

Short term disability

Long term disability

Supplemental health insurance

401k plan with match

Pet insurance

PerkSpot discounts

Job summary

Kellermeyer Bergensons Services (KBS) seeks a Regional Zone Manager to supervise cleaning operations across an assigned territory in a full-time capacity. You will plan, direct, and oversee crews and subcontractors, ensuring performance aligns with contract requirements and client expectations.

The role requires experience in the janitorial industry, strong leadership, travel readiness, and adeptness with email and standard office tech.

Qualifications

• Previous experience in the janitorial business.
• Managing staff in planning, decision-making, facilitating, and process improvement.
• Willingness to travel for this position.
• Strong customer service skills and ability to use email, tablets, and computers.
• Ability to provide on-the-job training and maintain cooperative working relationships.

Responsibilities

• supervise and facilitate cleaning operations for customers in an assigned territory.
• plan, direct participation, and oversee crew members and subcontractors to meet performance expectations.
• develop and maintain professional relationships with clients per contracts.

Skills

Janitorial experience

Staff management

Travel

Admin & tech literacy

Customer service

Job description

Regional Zone Manager

Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our operations team as a Regional Zone Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe workplace, then this is the job for you!

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Position Summary:

The Regional Zone Manager supervises and facilitates cleaning operations for customers in an assigned territory. Responsible for planning, directing participation, and overseeing crew members and subcontractors, ensuringperformance expectations are met. Develops and maintains professional working relationships with all clients in accordance with their contracts.

Key Responsibilities:

• Confers with customers and subcontractors to evaluate and provide improved and expanded services in the area
• Develops and implements plans for efficient use of materials, machines, effective cleaning processes
• Reviews subcontractor work, site conditions/quality and maintains cleaning schedules in accordance with customer’s requirements
• Visit accounts as prescribed on their portfolio and submit completed audit inspection reports as directed by their manager
• Assure that customers’ needs are expeditiously addressed with a sense of urgency meeting response time requirements
• Preparation and timely submission of daily, weekly, and monthly reports as required by management.
• Responsible for making minor repairs and adjustments to equipment and/or submitting a service order for major repairs if needed.

Requirements of a Regional Zone Manager:

• Must have previous experience in the janitorial business
• Managing staff in planning, decision-making, facilitating, and process improvement
• Travel is required for this position
• Successful candidates must have superior work ethic, customer service skills, and technical knowledge in all facets of commercial cleaning including administrative duties- using email, tablets, computers are a must
• Will be responsible for providing on-the-job training, for maintaining cooperative working relationships, and having the ability to analyze situations and take effective actions

What’s In It for You?

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, prescription drugs, dental, vision and more!

• Paid Time Off
• Paid Holidays
• Life Insurance
• Short Term Disability - Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program - discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

The base hourly pay range above represents the minimum and maximum of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and geographic location. Hourly rates may vary based upon state/local minimum wage restrictions. Final hourly rate of pay will be discussed and determined during the hiring process. Hourly employees will be eligible for overtime pay in accordance with applicable law and KBS policy.

We participate in the E-Verify program administered by the U.S. Department of Homeland Security