Regional VP - Texas Operations

The Michaels Organization; San Antonio (TX); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, Vision benefits

401(k) with company match

Education assistance / scholarship

Job summary

The Michaels Organization is seeking a Regional Vice President to oversee multi-family communities across the portfolio. You will report to the SVP of Operations and drive financial stewardship, operational excellence, and resident satisfaction while fostering a culture of accountability and inclusivity.

Responsibilities include guiding strategy, developing leaders, ensuring compliance, and collaborating with asset management.

Qualifications

• Required: 10+ years of experience in multi-family operations or management, with exposure to Affordable and/or Market Rate properties.
• Bachelor's degree in Business, Real Estate or related field preferred; professional designations valued.

Responsibilities

• Provide strategic direction to achieve Michaels' annual goals and objectives.
• Ensure properties meet financial targets, occupancy, safety, appearance, and inspection standards.
• Develop and mentor property management leaders and teams.
• Ensure regulatory compliance and address violations promptly.
• Set written objectives with property managers and senior team; create standards and manuals.
• Oversee major contracts, prepare CAPEX and operating budgets, review variances.
• Collaborate with asset management to execute strategic plans for each asset.
• Drive revenue growth and expense management; strengthen tenant, vendor, and broker relationships.
• Monitor economic and demographic trends in each market; report to executives.

Skills

Team leadership

Customer service

Public speaking

Organizational skills

Multitasking

Problem solving

Goal setting

Confidentiality

Communication

PM software

Education

Bachelor's degree in Business

Bachelor's degree in Real Estate

Industry designations (CAM, ARM, CPM)

Tools

Property management software

Job description

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

This position directs and oversees the overall operation of the multi‑family communities within the portfolio and reports to the SVP of Operations. A primary focus for this role is relationship management with various agencies, partners, owners and institutions. In addition, this role will support development, asset management and acquisitions teams.

As a Regional Vice President, you recognize that it’s about daily interactions, engaged team members, robust preventative maintenance programs and financial stewardship and you are committed to creating and maintaining exceptional communities that stand the test of time. As a strategic leader, you will be responsible for ensuring long‑term financial viability, operational excellence, and resident satisfaction. You will be responsible for supporting and driving our culture where recognition is celebrated, accountability is expected, and inclusivity is standard all while helping to continue to Lift Lives.

Responsibilities

• Provide direction toward the achievement of Michaels strategy and its annual goals and objectives.
• Ensure individual properties meet targeted results and expectations regarding financial matters; as well as occupancy, safety, appearance and inspection standards.
• Build, train, and develop opportunities for growth for the property management leaders & team members.
• Ensure regulatory and local law compliance and develop strategies to prevent and promptly resolve all violations.
• Establish written objectives/strategies with individual property managers and the Property Management senior team with manuals outlining expectations and responsibilities for each position.
• Oversee major contract work, prepare CAP X and operating budgets and manage results with assistance of Regional Facility Director.
• Partner with the asset management teams to establish and drive execution of a robust strategic plan for each asset. Prepare financial updates/variances as required for Executive Management.
• Ensure the Operations team is constantly striving to improve property operations, curb appeal, with additional focus on increasing revenues, strategically decreasing expenses, and building relationships with tenants, vendors, and brokers.
• Stay informed of economic and demographic conditions in each property market
• Communicate effectively and with appropriate detail to Executive management regarding the status of the operating strategy and results for each market.
• Provides leadership input for Michaels to innovate property operations to maximize revenue streams, and other technologies to be able to scale key effective new initiatives quickly into productivity.
• Other responsibilities as assigned

Qualifications

Required Experience: 10+ years of experience in multi‑family community operations or management, preferably with experience with Affordable and/or Market Rate

Required Education/Training

• Bachelor's degree in Business, Real Estate, or a related field preferred
• Industry Designations (CAM, ARM, CPM, etc.) preferred

Required Skills And Abilities

• Track record of building and leading high performing teams
• Excellent customer service and interpersonal skills; ability to relate to and get along with others
• Ability to facilitate presentations or speak in public to large groups of people
• Strong organizational and time‑management skills
• Ability to multitask and maintain flexibility and creativity in a variety of situations
• Ability to analyze and resolve problems
• Ability to set and meet goals and consistently meet deadlines
• Ability to maintain confidentiality
• Exceptional written and verbal communication skills
• Working knowledge of property management software programs

Working Conditions

• Must have ability to work non‑standard hours and perform frequent travel (estimate of 50%) to all assets in the portfolio.
• Requires nighttime and weekend accessibility.

Salary Range Information

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

Rewards & Benefits

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.

• Help make the world a better place in a team‑oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.

Come join our team. You’re going to love it here!

Salary Range

$140,000-$150,000 Annually