Regional Vice Presidnet, Operations

Protech Automotive Solutions; Lewisville (TX); On-site; USD 110,000 - 190,000; Full time

Job summary

Protech Automotive Solutions is seeking talented, dedicated teammates to provide top-tier service to our customers. The role focuses on leading regional teams, setting clear expectations, and fostering growth across managers.

You will drive operational excellence, analyze KPIs, manage recruitment, and ensure our diagnostic tooling and training meet regional needs. The position requires strong leadership in a mobile service environment.

Responsibilities

• Lead regional teams to keep markets fully operational and integrated.
• Set expectations, provide resources, train managers.
• Mentor Regional and General Managers with feedback and career growth.
• Recognize and reward desired behaviors to foster growth.
• Proactively manage risk and improve safety, relationships, and processes.
• Execute initiatives aligned with corporate strategy.
• Analyze regional KPIs to identify growth opportunities.
• Lead recruitment to build a strong talent pipeline.
• Maintain service capabilities; align diagnostics and training.
• Build relationships with clients and customers to grow market share.
• Collaborate with customers, insurers for seamless service.
• Drive strategic relationships to boost visibility and market position.
• Manage a dispersed team across mobile service areas.
• Oversee workflows across service lines for efficiency.
• Other duties as needed to support growth.

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Leadership & Direction:

• Lead regional teams to ensure all markets are fully operational and integrated into the company culture.
• Establish clear expectations, provide necessary resources, and ensure managers have the tools and training to succeed.
• Develop and mentor Regional and General Managers, providing ongoing feedback, guidance, and career development.
• Recognize and reward desired behaviors, fostering personal and professional growth across the team.
• Proactively manage risk and identify opportunities for improvement in safety, teammate development, client relationships, and operational processes.

Operational Excellence:

• Execute company initiatives, ensuring alignment with overall corporate strategy.
• Analyze regional performance using established KPIs, identifying areas for growth and improvement.
• Lead and manage recruitment efforts to attract high-quality talent, ensuring a robust pipeline for future hiring needs.
• Maintain and communicate the region's service capabilities, ensuring that diagnostic tooling and training align with operational needs.

Client & Market Relations:

• Cultivate and maintain relationships with both internal and external clients and customers, capitalizing on market opportunities to expand market share.
• Collaborate with customers, clients, and insurance carriers to ensure seamless service delivery.
• Spearhead strategic relationships, enhancing the company’s visibility and market position.

Team & Regional Management:

• Manage a geographically dispersed team, adapting to the unique challenges of a mobile service business.
• Oversee the execution of workflow processes across multiple service lines, ensuring operational efficiency and service excellence.
• Other duties as assigned to support business needs and growth.

Leadership & Direction:

• Lead regional teams to ensure all markets are fully operational and integrated into the company culture.
• Establish clear expectations, provide necessary resources, and ensure managers have the tools and training to succeed.
• Develop and mentor Regional and General Managers, providing ongoing feedback, guidance, and career development.
• Recognize and reward desired behaviors, fostering personal and professional growth across the team.
• Proactively manage risk and identify opportunities for improvement in safety, teammate development, client relationships, and operational processes.

Operational Excellence:

• Execute company initiatives, ensuring alignment with overall corporate strategy.
• Analyze regional performance using established KPIs, identifying areas for growth and improvement.
• Lead and manage recruitment efforts to attract high-quality talent, ensuring a robust pipeline for future hiring needs.
• Maintain and communicate the region's service capabilities, ensuring that diagnostic tooling and training align with operational needs.

Client & Market Relations:

• Cultivate and maintain relationships with both internal and external clients and customers, capitalizing on market opportunities to expand market share.
• Collaborate with customers, clients, and insurance carriers to ensure seamless service delivery.
• Spearhead strategic relationships, enhancing the company’s visibility and market position.

Team & Regional Management:

• Manage a geographically dispersed team, adapting to the unique challenges of a mobile service business.
• Oversee the execution of workflow processes across multiple service lines, ensuring operational efficiency and service excellence.
• Other duties as assigned to support business needs and growth.

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.