Regional Vice President - Great Lakes

Medical Management International, Inc.; Nashville (TN); On-site; USD 204,000 - 287,000; Full time

Job summary

Banfield Pet Hospital in the Great Lakes region seeks a Regional Vice President to lead Field Directors, drive associate engagement, and optimize medical, client, and financial outcomes across Nashville, Detroit, and Indianapolis markets.

The role requires 80% travel, strong strategic leadership, and a focus on developing leadership pipelines while ensuring compliance with ethics and local laws. A business degree and multi-market experience are essential.

Qualifications

• Bachelor’s degree in Business or Business Administration is required.
• 10 years of multi-location management experience are required.
• Five years of experience leading managers of managers are required.
• Prior experience leading multiple markets with variable complexity is preferred.

Responsibilities

• Live and model the Five Principles of Mars, Inc. within self and team.
• Motivate and lead Field Directors to develop high performing teams.
• Manage profitability and finances of the region to maximize growth and results.
• Collaborate with VP Veterinary Quality, P&O Director and regional partners to align goals.
• Conduct strategic planning including real estate strategy to promote future success.
• Develop Field Directors to coach and train hospital leaders and associates.
• Ensure compliance with ethics, policies, and laws; safeguard safety of pets and people.

Skills

Leadership

People management

Strategic planning

Communication

Financial acumen

Education

Bachelor’s degree in Business or Business Administration

Job description

Summary and Qualifications

This position will support Banfield Pet Hospital’s Great Lakes region (e.g. Nashville, TN; Detroit, MI and Indianapolis, IN; etc.).

The Regional Vice President will drive a culture of associate engagement, associate experience, and associate development to maximize the to maximize the financial, medical and client experience results of Banfield hospitals. They will provide effective leadership to Field Directors to support Banfield’s strategic priorities.

Essential Responsibilities and Tasks

Live and exemplify the Five Principles of Mars, Inc. within self and team. Motivate and lead Field Directors to develop high performing teams allowing them to achieve their full professional potential and deliver outstanding, high quality medical care, client service and business results. Manage the profitability and finances of assigned region to maximize growth, improvement, practicing strategic planning to promote future success and growth. Collaborate with Vice President Veterinary Quality, Regional People & Organization (P&O) Director and Regional Finance Manager and other cross-functional partners to provide solutions that best support practice goals and strategic priorities. Conduct strategic planning, including real estate strategy and various modes of care, to promote future success and growth of the division and region. Develop Field Directors to have the necessary skillset and capabilities to successfully teach, coach and train hospital leaders and associates. Develop effective communication with associates, clients, field leadership and Central Team Support (CTS). Responsible for developing a sustainable pipeline of talent at multiple levels of leadership within the region and markets. Responsible for overall field and hospital leader and paraprofessional retention within region. Provide a clear vision to field leaders and hospital associates to drive an OWP culture. Ensure compliance with all practice ethics, policies, protocols, and procedures and all local, state, and federal laws. Ensure the safety of pets, clients and associates and the maintenance of clean, safe, and organized hospitals. Ensure teamwork between Regional Vice Presidents, Field Directors, Directors of Veterinary Quality and regional partners (P&O, Finance, Risk Management), as well as superior communication with associates, clients, field leadership and CTS. Cultivate effective communication and partnership with PetSmart, ensuring a positive professional and trusting relationship is achieved with leadership, associates and customers. Other job duties as assigned.

Special Working Conditions

Residential Requirement: All regional leaders are required to live in their assigned region with the ability to establish and maintain a home office. This position requires 80% travel. Ability to work at a computer for long periods of time. Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. Must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 25 pounds. Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment. The noise level in the work environment is normally moderate. Environment where pets are present. The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience, Education and/or Training

Bachelor’s degree in Business or Business Administration is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. 10 years of multi-location management experience are required. Five years of experience leading managers of managers are required. Prior experience leading multiple markets with variable complexity is preferred. Healthcare background (veterinary healthcare, human or pharmaceutical, etc.) is preferred.

This posting will remain open for a minimum of seven days or until a sufficient pool of qualified applicants has been received.

Benefits

Here at Banfield we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
• Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
• Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you’ll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre‑tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax‑advantaged HSA, allowing you to pay for medical expenses with pre‑tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
• Back‑Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family‑building options.
• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost‑effective.*
• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full‑time (FT) Associates are eligible for all benefit programs; Part‑time Associates are eligible for those benefits with an asterisk (*).

Here at Banfield we prioritize your well‑being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We’ve got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
• Best‑in‑Class Student Debt Relief Program (for Full‑Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long‑term health of the veterinary profession.
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
• Top‑Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry‑leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
• Associate Life Insurance (company‑paid) & Supplemental Life Insurance: Protect your loved ones with our company‑paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
• Company‑Paid Short‑ and Long‑Term Disability: Feel secure knowing that if you face a temporary or long‑term disability, you’ll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre‑tax money. It's a smart way to manage your budget and take care of your needs.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax‑advantaged HSA, allowing you to pay for medical expenses with pre‑tax funds.
• Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
• Back‑Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
• Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family‑building options.
• Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
• Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
• Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
• Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
• Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost‑effective.*
• Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
• Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*

Benefits eligibility is based on employment status. Full‑time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part‑time Associates are eligible for those benefits with an asterisk (*).

Salary and Benefits

#FT The pay range for this role is $204,000.00 - $286,875.00 Annual The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

#FT The pay range for this role is $204,000.00 - $286,875.00 Annual The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Equal Opportunity Statement

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

About Us

Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well‑being of our associates. bwelcome bfamily bhere