Regional Transplant Center & OPO Liaison

United Therapeutics Corporation; Olympia (WA); Remote; USD 101,000 - 145,000; Full time

Job summary

United Therapeutics Corporation is seeking a full-time Clinical Services professional to advance Lung Bioengineering's EVLP services across the US. You will educate TXCs and OPOs on LBE’s service model, onboard clinicians, and ensure effective post-EVLP communications.

You’ll maintain a robust CRM, plan field engagements, and support contract execution with internal and external stakeholders. You’ll build knowledge of the US lung transplant landscape, engage thought leaders, and participate in

Qualifications

• Bachelor’s Degree in a scientific or clinical field (or equivalent experience).
• 5+ years of experience as an organ procurement coordinator, thoracic transplant coordinator, or transplant MSL/scientist.
• Demonstrated experience building relationships with TXCs and/or OPOs.
• Proficiency in OPO processes.
• Travel up to 60%.

Responsibilities

• Collaborate with TXC/OPO partners to educate on LBE's service model and EVLP devices.
• Train and onboard medical professionals on LBE's service model and EVLP devices.
• Maintain timely post-EVLP communications with TXC/OPO and identify improvements.
• Plan regular TXC/OPO visits to sustain relationships and improve processes.
• Develop solutions for TXC/OPO partner needs and workflows.
• Develop expertise on lung transplant landscape in US for leadership.
• Serve as liaison between TXC and EVLP Specialists for questions.
• Maintain CRM database on clients and lifecycle management.
• Represent LBE at transplant conferences and meetings.
• Participate in contract execution with stakeholders.
• Contribute to case debriefs with insights to streamline workflows.
• Adhere to internal processes and regulatory compliance.
• Support marketing strategies to TXC/OPO.
• Identify case study development and scientific submissions.

Skills

Relationship building

Verbal presentations

Organizational skills

Self-directed work

Travel coordination

CRM collaboration

Education

Bachelor’s Degree in scientific or clinical field

CPTC or CTP certification (preferred)

Tools

Microsoft Office Suite

Veeva CRM

Job description

Remote

Silver Spring, MD

Remote- US

Full time

R05308

California, US residents click here (https://www.unither.com/docs/UNITHER%20Applicant%20Notice%20-%20%2812-22-23%29%20Final%202.15.24%20Combined%20EN%20and%20French.pdf#page=9).

The job details are as follows:

Who We Are

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.

United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).

The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

Who You Are

Support Lung Bioengineering's (LBE's) mission to be the most trusted provider of centralized ex vivo organ perfusion services, while supporting innovative research to significantly increase the national availability of transplantable organs. Serve as a clinical services representative to establish and maintain relationships with both Transplant Centers (TXC) and Organ Procurement Organizations (OPO); and train, onboard, and have regular engagements with various stakeholders within LBE's service range. Work to drive an increase in the use of Ex Vivo Lung Perfusion (EVLP) technology and gather industry insights.

• Collaborate with key decision-makers of TXC/OPO partners/prospective partners to provide clinical education on LBE's service model, EVLP devices, and overall value proposition

• Train and onboard medical professionals on LBE's service model and EVLP devices

• Ensure timely post-EVLP procedure communications with TXC/OPO to debrief and identify opportunities for improvement

• Plan and conduct regular visits to TXC/OPO to to maintain relationships, provide support, and identify opportunities for process improvement

• Identify ongoing needs for TXC/OPO partners and develop solutions (e.g., work flows and content for communication tools)

• Develop expertise on lung transplant landscape in US and LBE's services to provide to LBE Liaison Leadership in support of strategic decisions

• Serve as liaison between TXC and EVLP Specialists to address clinical/technical questions

• Maintain a detailed customer relationship management database (CRM) on clients and life cycle management

• Establish and maintain relationships with current and future thought leaders

• Represent and support organizational efforts at transplant conferences, meetings, and symposia and report key information back to relevant internal stakeholders

• Participate in contract/agreement execution in collaboration with internal and external stakeholders

• Actively participate in referral and case debriefs, providing key insights and identifying opportunities to streamline workflows

• Adhere to internal standard processes and comply with regulatory and compliance requirements

• Pull through marketing strategies/tactics and communicate new and ongoing initiatives to TXC/OPO

• Identify and support case study development, abstracts, and scientific submissions

• All other duties as required

Minimum Requirements

• Bachelor’s Degree in a scientific or clinical field (or equivalent experience)

• 5+ years of experience working as an organ procurement coordinator, thoracic transplant coordinator, or a thoracic transplant medical science liaison/scientist

• Demonstrated experience building and maintaining relationships with TXCs and/or OPOs

• Demonstrated experience training physicians in the transplant or cardiothoracic space

• Proficiency in OPO processes

• Microsoft Office Suite

• Ability to travel up to 60%

• Effective delivery of verbal presentations

• Demonstrated ability to be self-directed and utilize strong organizational and planning skills

• Familiar with UNOS policies and procedures regarding lung allocation, procurement, donor management, and data reporting

Preferred Qualifications

• Certified Procurement Transplant Coordinator (CPTC) or Certified Transplant Preservationist (CTP)

• Clinician and scientific acumen in thoracic surgery and/or thoracic transplant procedures

• Familiar with transplant reimbursement process and policies

• Previous experience with EVLP devices

• Previous experience with Veeva as a CRM or PRB tool

• Ability to forecast, maintain a robust CRM, and analytical skills to review TXC data and dashboards

Location

United Therapeutics has the ability to hire this role remotely within the US with preference to candidates based in PST, MST and CST time zones.

The salary range for this position is $101,000 - $145,000 and reflects our good-faith estimate of the compensation for this role at the time of posting. An employee’s position within the salary range will be based on factors such as education, qualifications, experience, skills, geographic location, and business needs, as well as other factors permitted by law at the time of posting. This range may be modified in the future based on company and market factors.

At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.

Eligible employees may participate in the Company’s comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities

United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.

We strive to be an organization that engages the minds, hearts, and most spirited efforts of each of our employees. Our sense of purpose transforms what we do from work into mission, occupation into vocation and achievement into success.

We challenge our employees with innovative and revolutionary projects, offer an environment which fosters high-level job performance and provide a highly competitive total rewards package. This is what makes United Therapeutics a stimulating place to work.