Regional Technical Training & Development Manager

Elevated Facility Services; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Elevated Facility Services is seeking a Regional Technical Training & Development Manager to design, implement, and manage comprehensive training programs for Southeast field personnel in elevator systems. You will lead CET certification efforts, oversee apprenticeship schemes, and ensure licensing readiness in the region.

You will collaborate with branch managers and supervisors, deliver hands-on and classroom training, and travel regularly to ensure program effectiveness and compliance with

Qualifications

• High school diploma required; technical elevator certifications preferred.
• Minimum 10+ years in the elevator/vertical transportation industry with hands-on field operations, installation, maintenance, or repair.
• Experience in a training or supervisory role is highly desirable.

Responsibilities

• Design and develop technical training programs focused on elevator systems, safety, and industry standards.
• Lead CET certification process and ensure exam preparation and qualifications.
• Oversee apprenticeship programs and mentor trainees to advance careers.
• Coordinate licensing guidance and regulatory compliance for state/local regions.
• Monitor training effectiveness and report outcomes to management.

Skills

Elevator systems knowledge

Training delivery

OSHA regulations knowledge

Training material design

Education

High school diploma

Technical degree or certifications in elevator technology

Tools

PowerPoint

Video production

Job description

Regional Technical Training & Development Manager

Job Category: Operations

Requisition Number: REGIO002124

• Full-Time
• Hybrid

Atlanta, GA 30344, USA

Charlotte, NC 28206, USA

Savannah, GA 31404, USA

Chattanooga, TN 37421, USA

Raleigh, NC 27616, USA

Knoxville, TN 37921, USA

Nashville, TN 37211, USA

Job Details

The Regional Technical Training and Development Manager, Southeast is responsible for designing, implementing, and managing comprehensive training programs aimed at enhancing the technical skills, safety practices, and service delivery of field personnel within the Southeast region. This role plays a critical part in ensuring that all technicians are equipped with the necessary skills to meet company standards for maintenance and repair of elevators, escalators, and other vertical transportation systems.

This role also ensures that field technicians meet certification and licensing requirements, including leading Certified Elevator Technician (CET) certification programs, overseeing mechanic licensing, and managing apprenticeship programs that cultivate the next generation of elevator professionals.

Key Responsibilities

• Training Program Development
  • Design and develop training programs and materials focused on technical skills, safety protocols, and industry standards for elevator systems.
  • Lead the CET certification process for technicians, ensuring they are fully prepared to pass exams and meet required qualifications.
  • Oversee the apprenticeship program, mentoring apprentices and ensuring they receive the necessary support, technical instruction, and on-the-job training to advance their careers.
  • Prepare technicians and apprentices for mechanic licensing requirements in their state or local region, including guidance on regulatory exams and compliance processes.
  • Continuously assess and update training materials based on evolving technologies and industry changes.
• Field Technician Training
  • Conduct hands-on and classroom-based training for new hires and existing technicians, covering maintenance, troubleshooting, and repair.
  • Provide refresher courses to reinforce safety practices
  • Organize and facilitate on-the-job training (OJT) sessions for continuous learning and development.
• Performance Monitoring and Improvement
  • Evaluate the performance of field technicians during and after training to assess skill levels and identify areas for improvement.
  • Develop individualized training plans to address gaps in knowledge or skills.
  • Track and report training outcomes and improvements in field operations performance to management.
• Compliance and Safety
  • Promote a culture of safety through education and adherence to company safety policies.
• Collaboration and Communication
  • Work closely with branch managers and field supervisors to identify training needs and develop strategies to address them.
  • Serve as a subject matter expert in field operations and act as a resource for technical questions from field teams.
• Travel
  • Regular travel within the region to provide on-site training and support for field technicians.

Qualifications

• Education
  • High school diploma or equivalent required. Technical degree or certifications in elevator technology or a related field preferred.
• Experience
  • Minimum of 10+ years of experience in the elevator or vertical transportation industry, with hands‑on experience in field operations, installation, maintenance, or repair.
  • Previous experience in a training or supervisory role is highly desirable.
• Skills
  • Strong technical knowledge of elevator systems, including installation, troubleshooting, and repair.
  • Excellent communication and presentation skills, with the ability to train diverse groups of people effectively.
  • Knowledge of OSHA regulations, safety standards, and elevator industry best practices.
  • Ability to design and develop training materials using a variety of media (e.g., PowerPoint, video, hands‑on demonstrations).
• Other
  • Valid driver's license and willingness to travel regularly within the assigned region.
  • OSHA 500s Certified

Preferred Skills

Leadership/Management Skills: Novice

Electrical Tools: Novice

Electrical Reading and Testing Equipment: Novice

Time Management: Novice

OSHA Knowledge: Novice

Electrical: Novice

Mechanical: Novice

Adaptability: Novice

Education

Required: High School or better.

Experience

Preferred: 5-15 years: Elevator Mechanic

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.