Regional Sports Director

The Y in Central Maryland; Towson (MD); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Benefits package

Flexible schedules

Competitive pay

Paid time off

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Career development

Job summary

The Y in Central Maryland is seeking a Regional Sports Services Director to lead and supervise sports programs across multiple centers in the Towson area. You will champion exceptional member experiences, oversee program quality, and drive regional growth through effective staff leadership and scheduling.

Ideal candidates bring extensive youth sports knowledge, at least five years of instructional experience, and previous supervisory responsibilities.

Qualifications

• Bachelor's degree in sports management or related field.
• Five+ years of sports instructional experience.
• Two+ years in supervisory, program development, or leadership roles.
• Experience in member service & engagement and quality management.
• Extensive knowledge of youth sports and the youth sports industry.

Responsibilities

• Lead regional sports programs across centers.
• Direct supervision of sports instructors in the region.
• Manage class enrollments and schedules; oversee payroll systems.
• Ensure certifications and safety standards are met; conduct evaluations.
• Collaborate with marketing and program staff to promote offerings.

Skills

Leadership

Team management

Communication

Client engagement

Education

Bachelor's degree (sports management or related)

Job description

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.

At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference!

Position Summary

Responsible for the operation and supervision of regional sports services across multiple centers. Will provide direct leadership to promote and deliver sports programs, including preschool, school-aged, parent/child, and leagues. Must have strong organizational and interpersonal skills with the ability to lead a team that is focused on providing a superior member experience at all times. Will be accountable for member engagement and retention initiatives relative to sports and related programming.

Minimum Requirements

• Bachelor's degree or equivalent experience in the sports management field.
• Five or more years of sports instructional experience.
• Two or more years of supervisory, program development, and/or leadership experience in an applicable field.
• Experience in member service & engagement and quality management.
• Extensive knowledge of youth sports and the youth sports industry.

Essential Functions

• Leadership and Administrative Responsibility
• Communication and Supervision of instructors
• Direct supervision of sports instructors within the assigned region
• Administration and management of class enrollment numbers and DayForce (payroll); maintenance of regional schedules
• Managing and facilitating sub procedures
• The Director will be required to maintain and teach as needed.
• Updating schedules in software platforms including Daxko, GroupEx Pro & Excel.
• Data Entry and Metrics
• Ensuring accuracy of class attendance and metrics
• Sports % utilization/enrollment by center month-over-month
• Maintenance of Regional schedules
• Utilization of attendance data to analyze trends and gaps for general and seasonal schedule revisions
• Expansion of regional sports offerings
• Instructor Training Compliance and Quality Control
• Compliance with certifications, CPR/1st Aid requirements, and standards of delivery; timesheet management
• Hiring process, interviews, and consistent onboarding protocols
• Monthly evaluations, instructor feedback/coaching
• Performance management/reviews
• Collaboration/Marketing
• Monthly/bi-monthly feedback loop with Program Director and Executive Director for space utilization and member feedback; regional/group, individual as needed
• Facilitate cross-department education -membership/fitness/program as needed
• Providing marketing materials to center leadership for sports promotion.

Physical And Mental Requirements

Possess sufficient strength, agility, and mobility to perform essential functions of the position and to supervise program activities.

• Required to walk, stand, kneel, stoop, push and lift up to 50 pounds.
• Physically able to successfully complete required certifications.
• Occasionally required to work in outside weather conditions and may be exposed to wet, cold, and/or humid conditions.
• Exposed to and use of cleaning supplies.
• Continuous operations requiring attention to detail and multi-tasking.
• Must be able to perform the duties of those he/she supervises.
• Flexible work schedule requiring evening, weekend and holiday shifts.

Accountability

Accountable for the completion of assigned goals as measured by the number of people served, community impact survey results, net promoter scores, safety and quality audits, meeting budgetary requirements and supervisor evaluation of assigned duties and core competencies.

An offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements for the position including a background check, driver's license record, CPS and/or criminal background check.

Additional driver’s license check, CPS, criminal background check, alcohol/drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this position.

All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment. Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.