Regional Spa Partnerships & Growth Lead

ELEMIS; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Staff discount

Parental leave

Income protection

Holidays

Pension scheme

Employee assistance

Cycle to work

Training programmes

Career progression

Inclusive environment

Leadership impact

Job summary

ELEMIS in the United States is seeking a Spa Business Development Lead to support spa partners across the region, driving sales targets and treatment KPI performance while ensuring flawless brand execution.

You will coach spa accounts, conduct onsite visits, and mentor partner teams to elevate guest experiences, with travel as a core part of the role. A strong skincare background and luxury retail insight are essential.

Qualifications

• Several years of experience in sales, business development, or regional management in spa, beauty, or wellness.
• Experience launching new business partnerships.
• Strong understanding of skincare, spa operations, and luxury retail environments.
• Excellent negotiation, presentation, and relationship-building skills.
• Willingness to travel frequently and hold a valid driving license.

Responsibilities

• Achieve and exceed sales targets, profitability goals, and KPIs.
• Lead monthly business reviews with accounts, using data to drive performance improvements.
• Provide a commercially focused plan for account portfolio to drive retail and treatment sales.
• Serve as the primary contact for spa partners and build trusted relationships.
• Audit spa locations to ensure brand protocols and retail standards.
• Oversee promotions and marketing activity with ROI alignment.
• Train and mentor spa partner teams on sales techniques and guest experience.
• Identify, prospect, and secure new spa, salon, and wellness partnerships.
• Deliver pitches and proposals aligned with brand standards.

Skills

Spa sales

Business development

Client relationships

Skincare knowledge

Travel willingness

Driving license

Negotiation

Training & mentoring

Job description

ELEMIS in the United States is seeking a Spa Business Development Lead to support spa partners across the region, driving sales targets and treatment KPI performance while ensuring flawless brand execution.

You will coach spa accounts, conduct onsite visits, and mentor partner teams to elevate guest experiences, with travel as a core part of the role. A strong skincare background and luxury retail insight are essential.